Job TitleSenior Officer, Special Product Handling - Perishable
Reports ToAssistant Manager, Special Product Handling
Role PurposeThe position is to ensure day to day operation functions in MABKargo, Special Product Handling - Perishable, operations functions are smoothly handled and compliance with the handling requirements / regulations and meeting the customer service agreement.
Key AccountabilityServing the customer at Perishable Handling by performing Acceptance, Delivery and warehouse functions as per company Standard Operating Procedures, IATA Perishable Cargo Regulations/IATA Temperature Control Regulations/IATA Dangerous Goods, other regulations (MAQIS/ Custom/ Perhilitan/ CITES) and company requirements. Plan, monitor and ensure smooth day to day overall operation functions at Perishable Handling - physical cargo handling, data update including documentation and daily revenue collection. Ensure meeting customers Service Level Agreement.Verify daily vendor performance and prepare daily summary operations report. Ensure improvement program are implemented as per planned.Qualifications & Working ExperienceMinimum SPM qualifications.Minimum 1 year working experienced for Diploma / Degree or;Minimum 3 years working experience for SPM holder.Basic DGR.Basic Cargo handling. Knowledge in air logistic. Knowledge in air cargo operations.Personality TraitsCommunication skills (written & speaking).Pleasant personality.