Senior SuccessFactors Expert

Application deadline: 31.05.2025

Location: Latvia

Type of contract: Permanent

Our people are the heart of Norwegian.

We are made up of colleagues from different cultures and backgrounds who are united behind our vision: to become the most loved and trusted airline in Europe.

Norwegian embraces a culture of equality, fairness, sustainability, respect, and inclusion in everything that we do.

We have implemented an Equality Plan to safeguard a selection process without discrimination on the basis of gender, age, culture, nationality, ethnicity, physical abilities, political and religious beliefs, sexual orientation and other attributes.

Embracing this culture is critical to our business success and makes us stronger together.

Role Overview:

The Senior SuccessFactors Expert will lead the implementation, optimization, and maintenance of SuccessFactors solutions, with a primary focus on Recruitment, Onboarding, Performance & Goals and Learning Management System (LMS). Enhance HR capabilities and drive business performance by ensuring seamless system functionality and integration. Experience with Employee Central (EC) is a plus. The goal is to align SuccessFactors solutions with organizational objectives, enhancing HR capabilities and overall business performance. In close collaboration with HR and IT teams, this role ensures the successful delivery of strategic initiatives while providing expert guidance to maintain and evolve the HR technology infrastructure.

We can offer: 

• Opportunity to purchase employee-priced flight tickets and explore the world
• Performance development
• Competitive salary: EUR 3,300.00 to 4,300.00 gross/month, depending on experience and qualifications
• Health insurance starting from the first month of work
• Challenging, variable, and dynamic environment where you can develop your skills
• Flexibility to combine working in a cozy and brand-new office with home office
• Employee events and engagement activities
• Mobile phone and monthly subscription coverage

Your Key Responsibilities:

• Lead the design and configuration of SuccessFactors modules related to Recruitment, Onboarding, Performance & Goals and Learning Management System (LMS) to meet project requirements.
• Collaborate with cross-functional teams to ensure seamless integration of SuccessFactors with existing systems.
• Act as a subject matter expert in SuccessFactors, offering insights and recommendations to optimize HR processes within the scope of responsibilities.
• Manage end-to-end lifecycle implementations, from planning through go-live and support, while adhering to best practices to ensure client satisfaction.
• Conduct detailed training sessions and develop comprehensive documentation for end-users and administrators.
• Stay updated on new functionalities within SuccessFactors, evaluating potential benefits for the organization.

Your Deliverables:

• Active participation in meetings with team members and cross-functional teams utilizing SuccessFactors data.
• Close collaboration with colleagues to refine systems and processes.
• Proactively seek improvements to internal systems and processes to advance the HR technology infrastructure.
• Oversee the architecture and overall design of SuccessFactors within the scope of responsibilities.
• Responsible for documenting and maintaining up-to-date workbooks and flowcharts related to processes within area of responsibility. Ensuring accurate and well-structured documentation is essential for system consistency, compliance, and efficient knowledge sharing across teams. Regular updates and reviews must be conducted to reflect any process changes or system enhancements.
• Enhance the HR Technology & Solutions Teams expertise in SuccessFactors through training and support.
• Ensure the efficient and accurate delivery of data to integrated systems across the company

What You’ll Bring:

• Certification in SuccessFactors Recruitment, Onboarding, and Learning Management System (LMS)is required. Additional certifications in other modules like Employee Central, Performance and Goals management are highly preferred
• Minimum of five years of experience in a senior role managing SuccessFactors implementations
• Proven track record of successful delivery in complex, multi-disciplinary projects.
• Deep understanding of HR processes and best practices.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to engage effectively at all organizational levels.
• Experience with Story Reporting or SuccessFactors Analytics is preferred, to be able to develop story reports for the modules within the scope of responsibility.
• Ability to work independently and collaboratively in a global HR & IT environment.

Do you have any questions? 

If so, please contact: 

Per Hagen

Director HRIS

Email: per.hagennorwegian.com

So, what are you waiting for?  

If you love the thought of working with us, we urge you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.  

Please note:

We can only accept applications that have been submitted through our recruitment system. 

We hope to welcome you on board! 

Location: Latvia

Travel required: Some travelling must be expected

Application deadline: 31.05.2025