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The Senior Account Manager will be working within the Honeywell Sensing & Safety Technologies business unit, specifically the Service Team focused on growing the business by selling complex services solutions for our customer base. The purpose of this position will be technical solution selling, optimizing customer entitlements through new and developed programs. The position will be located in Richardson, TX or Charlotte, NC.
You are invited to join a team of Honeywell professionals who are empowered and enabled by deploying the latest in gas sensing and safety solutions. As an SST Senior Account Manager, you will be responsible for enabling and providing solutions for comprehensive safety standards and solutions. In this role, you will be expected to be a creative and resourceful self-starter and will demonstrate the ability to communicate technical and commercial concepts and solutions to Honeywells customers in the REGION to fulfill Honeywells growth mission.
Key Responsibilities:
- Provide support in the strategy and development of comprehensive contract solutions with customers with Honeywell install base.
- Assess and understand customers Safety vision and challenges and align them with Honeywells best practices and standards for safety.
- Participate in New Product Initiatives (NPI) programs, reviewing and supporting the NPI process.
- Support driving and executing Honeywell SSTs Growth Strategies across customer segments of High-Tech Semiconductor, Industrial/Commercial Fixed Gas and Portables Markets
- Ability to articulate Value to Customers for Safety solutions as part of the overall value proposition to end-customers.
- Coach internal and external audiences on different Service and Technical Offerings. Utilize tools and workflow mapping to demonstrate the customer value over current state
- Adapt and champion best-in-class sales training for current sales team; mentor team on Services sales motion
- Provide Technical Demonstrations and Facilitate Customer Solution Design Workshops.
- Support and guide Sales, proposal & estimating teams to develop scope of work for accurate and timely sales pursuit proposals.
- Present technical / commercial business cases at multiple levels of the customer organization.
- Interface with Offering & Marketing Teams on various campaigns, strategy, voice of customer sessions, to provide data for sales collaterals.
- Demonstrated ability to continuously upgrade skills and knowledge on Honeywells and its competitors product offerings and solutions.
- Ability to travel to customer locations across the assigned region based on Business Prioritization (~50 Travel).
- Ability to present wall-to-wall project execution plans addressing all phases of the customer project,based on customer requirements,
- Participate or support the front-end technical teams in data collection and on-site surveys for solution deployments.
- Foster a strong cross vertical relationship, establish close collaboration with other consultants serving all the SST businesses.
YOU MUST HAVE
- 5+ Years of Relevant Experience in Gas Detection, Aligning Service Program to optimize customer support needs and proven track record of growth results
- Demonstrated ability to develop and foster strong customer relationships
- Proven track record of growth in technical selling in services
- Demonstration of strong communication skills- written and verbal
WE VALUE
- A Bachelors Degree in Engineering, Electronics, Electrical, Chemical, etc.
- Application Engineering Skills for our domains
- Experience in Interfacing with Customers, Engineering Procurement Construction Contractors (EPC) Consulting Engineering Company, Original Equipment Manufacturer (OEM) Interface, System Integration Experience
- Experience in a Management and Solution Consulting Organization
- Demonstrated ability to develop and foster strong customer relationships
- Familiarity with industry regulatory requirements and future mandates
- Proficiency in developing and working in Global Environments
- Self-starter capable of managing multiple customers and engagements
- Technical writing Skills and preparation of proposals
- Demonstrated ability to Architect Complex Solutions and Value Proposition for Large and Complex Deals
- Ability to function in a multifunctional, collaborative Team environment
- Ability to influence across functions & business groups to implement, drive and inspire change
- Work effectively with internal/ external management and customers
- Ability to manage and deliver desired results in a timely and turnaround time driven environment
- Strong customer focus and the ability to establish a trusted advisor standing
- Experience in positioning outcome-based offerings
