SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. CHANNEL COMMUNICATIONS MANAGER (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Senior Channel Communication Manager who will lead the customer experience within our channel partners online and offline stores.
The ideal candidate will have a strong background in working with retailers within the Consumer Electronics, Telecommunications, or Technology sectors and leading omni-channel product transitions and retailer communications. This role requires a deep understanding of the omni-channel spaneting and communication management.
Success will require strategic influence and relationship building with channel partners to provide the best customer experience possible. This is a special opportunity to work at the cutting edge of satellite technologies with a world-class team focused on connecting the unconnected!

RESPONSIBILITIES:

• Develop branding and messaging strategies, and ensure execution consistency through our channel partners
• Demonstrate the effectiveness and efficiency of spaneting investment through channel partners through both short- and long-term measurement, across brand & performance metrics
• Own channel spaneting strategy and execution for key communication methods including on-line, in-store and emails
• Contribute to the rapid growth by ensuring a seamless customer experience in our partner’s stores and online. This requires a blend of customer engagement, consumer-driven spaneting acumen, hands-on execution, and strategic planning.
• Develop tailored spaneting and content strategies for multiple countries, ensuring relevance and resonance with target customers.
• Monitor pipeline impact and engagement metrics, ensuring alignment with revenue objectives.
• Continuously monitor and analyze key performance indicators to refine and adapt strategies for improved impact

BASIC QUALIFICATIONS:

• Bachelor’s degree in business, spaneting, finance, economics, or engineering
• 8+ years of experience in spaneting, advertising, and/or brand strategy
• 5+ years of experience working on consumer technology brands/products
• 5+ years of experience managing consumer spaneting teams with experience developing integrated spaneting programs for large global brands

PREFERRED EXPERIENCE:

• Experience building, executing, and scaling spaneting programs with retailers at a global scale
• Experience managing brand partners, driving mutual growth and results
• Demonstrated success in structuring complex business commercial opportunities and driving them to completion
• Independently motivated with a track record of project ownership and delivering measurable results
• Excellent interpersonal, communication, presentation, and negotiation skills
• MBA or master’s degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 20 of the time to customer locations and other SpaceX locations

COMPENSATION AND BENEFITS:

Pay range:
Sr. Channel Communications Manager: $130,000.00 - $180,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliancespacex.com.