Sr Manager Technology

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees

• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment

• Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

• Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization

• Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc.

• Lead the resolution of organization, team and individual issues, making appropriate decision

• Develop and execute strategies and processes to improve performance and the value of products and services provided

• Lead cross-functional Teams to deliver solutions and services to meet enterprise needs

• Provide Technical thought Leadership related to assigned functional areas

• Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products

• Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities

• Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams

• Work with Technology and business partners to measure financial benefits and demonstrable business value

• May perform other job duties as directed by Employee&39;s Leaders

Knowledge, Skills and Abilities

• Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising

• Advanced knowledge of personnel practices and regulations

• Advanced knowledge of software development practices, concepts, methodologies, tools and trends

• Advanced knowledge of mobile platforms and custom development

• Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams

• Ability to provide tactical leadership for Team(s)

• Ability to work in a highly collaborative environment

• Ability to set long-term vision and strategic planning for areas of responsibility and dedicate focus toward innovation and continuous improvement

• Ability to use appropriate motivation and influence techniques to achieve desired Team results

• Ability to maintain financial control and accountability on capital and operating expenses for all assigned areas of responsibility

• Ability to set and manage stakeholder expectations

• Ability to deliver quality projects on time and within budget

• Ability to manage projects using the organization&39;s project management methodology

Education

• Required: High School Diploma or GED

• Required: Required: Bachelor&39;s degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training

Experience

• Demonstrated experience in directly or indirectly leading team(s)

• Fully functioning, broad knowledge in:

  • A Business and/or Information Technology environment

  • Leading teams and providing work direction

• Preferred: Strong leadership and communication skills needed to direct and mentor team members on organizational initiatives, provide feedback and support career growth

• Preferred: Experience Leading Leaders and guiding them in delivering strategic initiatives

• Preferred: Set long-term vision and strategic planning for area of responsibility

• Preferred: Maintain financial control and accountability on capital and operating expenses for all assigned areas of responsibility

• Preferred: Ability to work in a highly collaborative environment

• Preferred: Dedicated focus toward innovation and continuous improvement and a proven track record of strategic and data-driven decision making- finding ways to move forward

• Preferred: Cultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balance

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

• Ability to communicate and interact with others in the English language to meet the demands of the job

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• Must be at least 18 years of age

• Must be able to comply with Company attendance standards as described in established guidelines

• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

• Air travel with frequent overnight stays required

• Ability to work extended hours as needed
  

Pay & Benefits