Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Emergency Planning & Response Team within the Integrated Operations Division.
• Responsible for the continued development and improvement of the corporate emergency response plans. Due to the nature of the job, this position is on call 24/7. In the event of an aircraft accident/incident, or an isolated event involving American Airlines or American Eagle, this job will also be responsible for handling, processing and protecting confidential data while representing the Company and department in a professional and ethical manner. Documentation for American Airlines includes the Local Station Emergency Plan, Corporate Emergency Response Manual, Department Resource Guides and CARE Team Manual.

• Maintains overall Company –wide corporate Emergency Response Plan
• Works collaboratively with departments throughout American Airlines to develop and deliver high quality, emergency response plans, while maintaining corporate consistency and ensuring appropriate processes and procedures are in place to support the plan
• Participates in emergency exercises for the corporate, departmental, station and Partner carriers
• Develops curriculum, course materials, and facilitators guides
• Conducts Train-the-Trainer sessions for other CARE instructors
• Facilitates initial and recurrent training classes
• Evaluates effectiveness of training course and implements continuous improvement
• Maintains and updates all training material, including CARE Team Member Handbook and training booklets for CARE Station Support training and Station Leadership Emergency Response
• Liaisons with the Employee Business Resource Groups (EBRGs) to validate cultural training and information
• Develops and implements new cultural training as information becomes available
• Works collaboratively with departments throughout American Airlines to ensure departments and stations are prepared to respond to an emergency
• Participates in emergency drills, including corporate drills, regional partner drills and manifest drills. Attend industry task force meetings and working groups such as IATA, A4A, OneWorld, NTSB and vendor events
• Manages EP&R training programs, including: Deployable CARE Team, CARE Station Support Team, special teams within CARE and Emergency Response training for station leadership

Minimum Qualifications- Education & Prior Job Experience

• ​BA/BS degree in relevant field or equivalent work experience/training
• 2 years project management experience

Preferred Qualifications- Education & Prior Job Experience

• ​Prior CARE Team experience and emergency planning

Skills, Licenses & Certifications

• ​Knowledge of Microsoft Office software, including Outlook, Word, Excel, and PowerPoint
• Skills in facilitation and formal presentation
• Ability to working nights, weekends and holidays with travel for an extended period of time may be necessary
• Ability to travel domestically and internationally
• Ability to multi-task and shift priorities to meet deadlines in a fast-paced, ever-changing work environment
• Ability to lead and manage during crisis situations
• Ability to handle multiple assignments and complete projects on time
• Ability to respond to changing priorities
  

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.