Position Title: Supervisor Administrative Airports (FLL)
Position Summary
The Supervisor Administrative Airports provides administrative support and guidance to the leadership team and crewmembers and ensures JetBlue policies and procedures adhere to administrative and accounting guidelines.
Essential Responsibilities
- Oversee the scheduling team, including call outs, Paid Time Off (PTO), Roster Apps updates, vacation, holiday and shift bids
- Establish and maintain departmental records including crewmember files, weekly attendance statistics and payroll administration for the department
- Support development of crewmember guidelines and processes
- Focus on teambuilding and communication between your department and all other departments
- Help coordinate and monitor administrative support to ensure training and operational schedules are documented accurately
- Communicate with the leadership team in order to provide optimal administrative support and crewmember satisfaction
- Prepare reports for the leadership team on any payroll, hours worked, paid time off, overtime, attendance and work performance anomalies
- Serve as point of contact for coordinating schedules, meetings and conferences, and arranging travel as required
- Assist with crewmember relocations and assignments related to promotions or changes in station requirements
- Administer progressive guidance to crewmembers as needed
- Oversee Leave of Absence and FMLA, working closely with the People and Benefits Team
- Is accountable to senior management for ensuring the safety and security of ground handling operations
- Ensure that policies and procedures are conducted in accordance with applicable federal regulations and standards
- Take a significant role in the development of crewmembers to support engagement, growth, and goal achievement by establishing clear performance expectations and accountability for crewmembers
- Other duties as assigned
