Supervisor, Airport Ops

Job Summary

The Operations Supervisor is responsible for the oversight of the Operations team in key strategic locations and the primary point of station contact for the Station Director.  Responsibilities include developing, coaching, and supporting a highly effective team of Operations Coordinators and Lead Agents while driving operational performance and consistency. The Operations Supervisor will also be responsible for effective coordination across departments including but not limited to OCC, Flight Ops, Inflight, Tech Ops, Catering and Fueling.

• Primary contact for Spirit OCC Director and Station Leadership Team
• Gate management (including tail swaps and next day delays)
• Tow coordination
• Air-to-Ground communication
• Coordination with Chief Pilot, Inflight, MX Supervisors and Crew Scheduling
• CBP/TSA/LEO  Coordination
• Tarmac Coordinator including Red Ramp Communication
• Communicate Ops plan to Station management via Microsoft Teams/Call
• Monitor and provide feedback on working methods, productivity and quality on a team and individual level
• Ensure accurate number of Operations coordinators are available to provide a reliable and safe operation
• Contribute to building a Spirit Strong operation by supporting and coaching co-workers in their daily efforts according to agreed development plans
• Ensures Coordinators are fully trained and aware of company policies and procedures
• Conducts reoccurring training with team members
• Supports coordinators with responses to inquiries from OCC and Station Leadership
• Builds a committed team with a strong culture based on safety, integrity, high performance and pride of work
• Track common issues received and collaborates with Station Leadership on potential solutions
• Provide performance reports to Leadership as required
• Proficiency in all Ops related tools and software (MC Plot, MC Web, Movement cntrl etc)
• Assist with station audits and compliance for both internal and external audits
• Oversee the accurate and complete filing and retention of all flight departure related paperwork
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies, IROP handling or Operational developments.)

• High school diploma or General Education Degree (GED) 
• 1-3 years related Operations experience 
• Must possess a valid Drivers License 
• Proficient in Microsoft Office and Power Point
• Successful completion of OPS Training
• Understanding of Flight Releases and Fueling Information
• Robust Analytical Skills and the ability to make quick decisions
• Comprehensive written and verbal communication
• Ability to work under pressure while  multitasking
• Effective Time Management skills and ability to prioritize in a rapidly changing environment
• Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.