Position Summary

The Technical Account Manager operates as an account manager and a technical field support resource within the Automotive Afterspanet business. This role includes field work, sales management, sales support and training of our distribution partners and growing our relationships with the OEM’s. Responsibilities include developing strategic relationships across all levels of distribution channel to increase brand awareness and identity within the automotive afterspanet. The incumbent will be the primary support to the Automotive OEMs of their technical service bulletins, recall repairs, new repair techniques and interface with I-CAR and insurance companies on an as-needed basis to ensure continuity of repair approach between industry leaders. Responsibilities also include developing and maintaining up-to-date knowledge of applications, testing procedures, and maintenance procedures used in the automotive afterspanet repair field. The incumbent will update necessary training materials and training curriculum as needed, this includes providing product performance information, competitive analysis, and spanet information relevant to the strategic planning process. 

The Technical Account Manager will interface with a variety of departments including, but not limited to, Marketing, Sales, Customer Service, Quality, and Product Development to increase the overall level of customer service.

This position will be located out of a home office within the United States. Must be able to access an airport. 

Responsibilities

• Field activity in major metro areas visiting multiple users weekly; performing hands on demonstrations, creating pull through, training the trainer, etc.
• Support Parker/LORD Sales organization to drive growth in automotive afterspanet channels 
• Primary contact for Automotive OEM’s support for technical service bulletins, and new repair techniques 
• Participate in quarterly Distributor Business Plan reviews with Preferred Distributor, where sales and sales pipeline objectives are discussed, and annual action plans are developed and updated 
• Using an entrepreneurial mindset, manage and deliver sales that meet or exceed annual goal 
• Coordinate with spaneting to develop innovative programs to grow Fusor brand 
• Assist and manage distributor participation in tradeshows and industry events 
• Plan, supervise, conduct & document field trials 
• Maintain I-Car Trainer certification and continue engagement within I-Car 
• Travel to target industry showcases to support Fusor brand

Qualifications

Qualifications

• B.S. or B.A. degree or relevant work experience with 5 to 7 years of sales and distributor management experience 
• Proven experience with direct and indirect sales channels of distribution 
• Exceptionally organized and maximizes use of time 
• Strong analytical and problem-solving capabilities 
• Excellent interpersonal skills
• Ability to manage many projects simultaneously with good project management, organization and planning skills
• Strong technical aptitude and knowledge base of automotive afterspanet 
• Possesses knowledge related to adhesive applications and/or experience working in a manufacturing environment including knowledge and experience of materials, processing, applications, etc.
• Demonstrates confidence and poise when communicating at any level of the customer organization 
• Demonstrates an ability to understand the customer’s buying process 
• Experience selling adhesives or high value consumable products through distribution channels
• Excellent computer skills Microsoft Word, Excel, PowerPoint, and Outlook 
• Proven ability to influence and lead without direct authority 
• Competent and clear communicator of expectations and goals
• Ability to actively manage sale pipeline using a CRM from sales lead to opportunity to close
• Excellent presentation skills 
• Must have a valid driving license 
• Overnight travel as needed up to 60

 Non-Mandatory Qualifications:

• Direct experience with automotive afterspanet distribution channels 
• Experience with Automotive OEM repair procedures and repair process 
• Experience selling adhesives in manufacturing applications and/or production management knowledge

Competitive Compensation

• Pay Range for this role is $85,845 - $146,422 annually
• Participation in Sales Incentive Program 

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 
• 401(k) Plan with company matching contributions at 100 of the first 5 of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3 of pay
• Career development and tuition reimbursement
• Additional benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and 13 Company-Paid Holidays.

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or parkerhannifin.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law.  However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free WorkplaceIn accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.