Job Title: Technical Services Supervisor
Department: Maintenance
Reports To: Technical Services Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities include, but are not limited to:
1. Responsible for Technical Services Department processes. Must identify any changes that will enhance departmental process quality and submit Maintenance Program Revision Requests for applicable policy and procedure changes.
2. Monitor current and historical data for chronic or repetitive discrepancies and faults on aircraft systems, structures, components, and wiring.
3. Initiate an Advisory Notice Form R-01 when chronic / repeat items are detected on Company aircraft.
4. Maintain a file of all Advisory Notices issued to each aircraft. Advisory Notices will be kept on file for one year.
5. Provide a monthly report to the CASS Department detailing the current status of issued Advisory Notices.
6. Coordinate on a daily basis with the Maintenance Control Department regarding all current DMIs. Provide assistance in troubleshooting and initiating corrective actions for deferred items.
7. Maintain open lines of communication with the Maintenance Control Department to ensure overall effectiveness and sharing of information, including any Maintenance Action Plans developed and implemented to troubleshoot or repair Company aircraft and equipment.
8. Provide technical support to all maintenance personnel when needed, e.g. telephone consultation, research, follow-up, etc.
9. When requested, investigate components returned from repair providers when the provider is unable to confirm the reason for removal. This investigation is meant to ensure that the component change did correct the original discrepancy, and that the returned component is in serviceable condition.
10. Coordinate with the Maintenance Training Manager to ensure that personnel are properly trained / retrained in problematic areas. Ensure that assigned personnel complete any due/overdue training.
11. Coordinate with the Engineering Department, and provide any information needed for major repairs or modifications required to increase reliability.
12. Create a list, by aircraft tail number, of all repetitive maintenance discrepancies as defined in Section 9.6. This list will be provided to flight following management on a weekly basis.
13. Perform any other duties as assigned by the Technical Services Manager.
QUALIFICATIONS:
To perform this job successfully, an individual must have a valid A&P Certificate, experience working Heavy Transport Aircraft 747-400 and 777 aircraft, be able to use and understand wiring diagrams, maintenance manuals, troubleshooting manuals and parts manuals, have good computer skills and verbal communication skills as well.
Have at least 5 years of experience maintaining the same category and class of airplanes operated by Kalitta Air
Have at least 5 years supervisory experience
Must be appropriately certificated under 14 CFR Part 65
FAA Airframe & Power Plant Certificate
Individual must be organized and able to work with computers and programs such as Word, Excel, Outlook, etc.
Must be legally authorized to work in the U.S
EDUCATION and/or EXPERIENCE
High school graduate; some college and/or technical school desirable.
LANGUAGE SKILLS
Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to assigned staff.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a construction, maintenance setting. The noise level in the work environment is usually loud.
