Training and Repair Digital Manager

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Job Description:

Job Summary: 

The person holding this role is accountable for the End to End Product / Application lifecycle, from conception, design, industrialization, operation to retirement including management of dependencies.  They are responsible for Multi-Functional Teams (MFT) formation in order to manage the IM Product / Application lifecycle.  They will find opportunities and create products that will satisfy the client / end user including Time, Quality, and Cost of the Product.  They will combine project management experience but also a highly developed drive to improve existing systems and processes, and an innovative mind-set to develop novel solutions for evolving challenges.

Primary Responsibilities:

Product Development &  Project Management:  70

• Leads the IM Product/Application MFT team in order to manage the IM Product/Application lifecycle, developing the products, deploying, and then operating them to meet operational SLAs
• Ensures that the known Product/Application’s vision is translated into a prioritized backlog in alignment with the business product owner
• Apply business process expertise to resolve technology related challenges & issues
• Capture high level business requirements and scope in the Project Initiation Form
• Elicit and capture detailed business requirements including scope and objectives to populate the Business Requirements Document (BRD) or functional specifications for changes
• Translate and simplify requirements through the requirements gathering process by performing requirements analysis to document true business needs
• Assist the business partners by providing inputs and guidance into Business Case development
• Contribute to Project Planning to identify/remediate any gaps between as-is Functional Architecture and Solution definition/operation needs.
• Propose added-value solutions based on the latest innovative technologies to extend Airbus Standards referential.
• Coordinate and support the successful delivery of Systems (Deployment, UAT and Training), creation of test data and test documentation
• Deliver the solution by SAP Customizing or by assisting SAP Development
• Document SAP Business Change Requests
• Provide Level 2 and 3 Help desk Application support
• End User support for Training and MRO Departments

Steer & Communications:  25

• Be the main interface between the IM organization and business partners
• Be an advocate for IM and communicate IM activities to business partners
• Provide regular communication with Business on progress, technical solutions, solutions delivery schedule
• Contribute to IM skills and knowledge ramp-up proposing Awareness, Training, Demonstrations, and Proof of Concept on any interesting new concepts or technologies.
• Infuses new ways of working and digital culture among their peers in IM
• Enables top-down or bottom-up communication, and all-ways exchanges between project partners about way of working and best processes in order to get the maximum business value

Additional Responsibilities:

Other duties as assigned:  5     

• Supplier oversight and management

Qualified Experience and Training:  

Education:

Required:

• Bachelor’s degree in Information Technology or an equivalent combination of education and experience

Preferred:

• Master’s degree

Experience:

Required:

• Minimum eight (8) years as Product Manager or Business Analyst in IT, in application development and support and in SAP CS & MM
• Experience in IT project management with Waterfall, Agile and/or other project management methodologies

Preferred:

• 5 years in SAP SD & QM
• 5 years in the aviation industry

Licensure/Certifications:

Required:

• None

Preferred:

• SAP CS certification

Travel Required:

• 20 Domestic and International

Citizenship:

•  Authorized to work in the US

Clearance:

• None

Qualified Skills: 

Knowledge, Skills, Demonstrated Capabilities:

Required:

• Ability to juggle multiple projects at one time.
• Experience in taking direction from and collaborating with corporate governance and the PMO.
• Soft skills – presentation, interpersonal skills, team spirit

Preferred:

• Understanding of Airbus IM standards, project and services methodologies, and procedures

Communication Skills:

Required:

• Ability to communicate effectively in verbal and written form in English
• Strong facilitation skills

Preferred:

• French, Spanish or German language skills are a plus

Technical Systems Proficiency:

Required:

• Proficiency with GSuite tools (Document, Sheet, Slide) and ability to learn new technologies.
• Technical skills in Project Management Tools
• Technical skills in SAP CS & MM modules

Preferred:

• Technical skills in SAP SD & QM modules is a plus
• ABAP basic knowledge, in order to debug a process in SAP

Complexity of the Role:

Level of Decision Making:

• Defines, proposes, and delivers solutions in and around SAP for the Customer Services domain, in compliance with Airbus Standard and SAP recommendations

Organizational information:

This position reports functionally to the HO PSL Airline Services and Support, part of IM North America Customer Solutions & Program domain.  The proximity manager is the HO IM Industry Solutions.

Direct Reports:

Is this a people manager? No            

of Exempt Reports: 0     

                of Non-exempt Reports: 0

Job Dimensions:

• Must be the main interface between the IM organization and business partners for their area of expertise
• The IM North America team specialized in Customer Solutions and Program is spread out across Canada & US
• Dynamic and changing environment
• Fully in charge of products, services and support, for MRO & Training departments

Nature of Contacts:

•  Involved Communication daily with internal and external parties

Physical Requirements:  

• Onsite: 60 (3 days on site, 2 days remote)
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings daily.
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms daily.
• Speaking:  able to speak in conversations and meetings, deliver information and participate in communications daily.
• Equipment Operation: able to operate most office and personal electronic equipment daily.
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 10 lbs daily.
• Lifting:  able to lift documents, tools, drawings, electronic equipment up to 10 lbs daily.
• Pushing / Pulling:  able to push and pull small office furniture occasionally.
• Sitting:  able to sit for long periods of time in meetings, working on the computer daily.
• Squatting / Kneeling:  able to squat or kneel to retrieve or replace items stored on low shelving occasionally.
• Standing: able to stand for discussions in offices or on the production floor daily.
• Travel:  able to travel independently and at short notice ~10 on a yearly basis.
• Walking:  able to walk through office and production areas including uneven surfaces daily.
• PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.  

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE:  Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises.  This position description does not constitute a written or implied contract of employment.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

Experience Level:

Remote Type:

Job Family:

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Job Posting End Date: 04.23.2024

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.