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KNOWLEDGE & SKILLS- Excellent customer communication skills both verbal and written in English.
- Fundamental understanding of computers and technology is essential.
* Knowledge of networking and web standards such as DNS, DHCP, TCP/IP,HTTPS
-Technical awareness in computer systems, software, and hardware.
-Ability to quickly learn new technologies.
-Excellent interpersonal skills, capable of working collaboratively in a team environment.
-Good knowledge of MS office.
-A proactive approach to problem-solving and a willingness to take on new challenges
PROFESSIONAL COMPETENCIES- Info Gathering
- Customer Service and Service Excellence Attitude
- Technical Communication and aptitude
CORE COMPETENCIES- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Results Orientation
- Teamwork
EDUCATION & QUALIFICATIONS-Diploma / Graduate degree with a preference for candidates holding a technical degree (Computer Science Electronic Engineering or equivalent Telecommunications in country qualification)
-Any technical Certification/Exposure to Technologies is desirable
Qualifications
