Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Quality Assurance (QA) Auditor is responsible for developing solutions to provide independent and objective assessment of internal controls governing business, operational, and safety for functions and processes at Alaska and Horizon (and subsidiaries, including McGee Air Services), including but not limited to Flight Operations, Maintenance & Engineering, Inflight and Airports. As an individual contributor, this role makes recommendations to improve routine and special reviews promoting risk management awareness, operational safety assurance, and helps to develop actionable plans to resolve audit findings.
Key Duties
With limited direction from management, works to support Alaska Airlines and Horizon Air operating division by providing an independent and objective assessment of internal controls governing business, operational, safety and regulatory (FAA) processes while working in a team ranging from one to three professionals.
Performs inquiries of subject matter experts to gain an understanding of processes for Alaska Airlines and Horizon Air operating divisions.
Takes initiative to develop solutions to complex problems, including creating process documentation, identifying internal controls, and developing and executing test plans.
Demonstrates project management skills and executes project objectives.
Collaborates with management to address business risks and to help develop actionable plans to resolve audit findings.
Assists in the performance of special reviews including, but not limited to, system implementations, cost-benefit analyses, and safety/regulatory compliance investigations.
Supports external reviews of company operating divisions by supporting both business and aviation-specific projects (such as Department of Defense (DOD) surveys and the IATA Operational Safety Audit (IOSA)).
Aids department management by performing assigned or volunteered administrative tasks.
Job-Specific Experience, Education & Skills
Required
2 years of experience in Safety, Operations, Auditing, or related area.
Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.
Excellent written and verbal communication skills.
Strong analytical skills.
Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
Professional curiosity, personal accountability for results, strong credibility with peers, subordinates, and leaders.
Proven track record of working in a fast-paced, dynamic environment on complex projects.
Process driven and a strong safety advocate; experience contributing to cohesive, results-oriented teams, and to deliver high-quality results within time budgets and in accordance with audit methodology and standards.
Ability to understand complex business and operational processes.
Travel approximately 10-50 of the time primarily in North America. Other locations may be required as well.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Pilot ratings, Airframe and Powerplant (A&P) certification, Dispatch license or Flight Attendant training a plus or Airport experience (Customer Service, Baggage, Ramp, Cargo, etc.) a plus.
Risk-based auditing, project management, quality assurance, or operations analysis experience.
Advanced Operational qualifications, including technical specialty/certification or experience supporting complex process changes.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$72,600 -- $108,800 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 2/25/2024
Location Seattle
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
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Job Locations USA-WA-Seattle
Requisition ID 2024-11880
Category Corporate & Operations
Workplace Type Onsite
