Cargo Officer

Senior Cargo Officer

The position mainly functions as cargo officer on 365/24 shift roster to ensure smooth airport cargo operations of 5x weekly freighters and daily belly passenger flights.

• Handle all daily incoming messages/enquiries/irregular cases from various GHA/HQ/customers and other station. Provides services to import/export forwarders together with GHA.
• Give instruction and monitoring GHA for the cargo build up. Monitor ULD stock to ensure daily operation.
• Gather and review all post flight documents for record keeping & prepare daily uplift operation & sales report correctly. To assist Head of Cargo sales to get sales target achieved.
• Coordinate with GHA for flight schedule changes or special handling required by GHA.
• Handle with inbound shipments irregularity and assist to deliver shipment to CNEE asap. Handle with telex if any questions from HQ or other station.
• Tracing with system about shipments status being with connecting flight. To release AWB number to appointed agents, and monitor AWB numbers stock.
• Booking acceptance from appointed cargo agents. To have 1st sector and allocated space confirmed subject to availability.
• To prepare the variance report and submit to HQ for billing correct. Monitor GHAs performance and hold monthly meetings with GHA. Administration in office.

• High school/college/university graduated;
• Driving license is preferred
• 1-2 years’ experience in related aviation or customer service is preferred

• Good in spoken and written English and Chinese.
• Good in MS office applications.

1. Good interpersonal skills.
2. Good customer service skills.
3. Shift duty is required, willing to work long hours, weekend & holidays.
4. Attentive to details.