At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

The People Operations Consultant provides end-to-end operational support across the Employee Life Cycle, acting as a trusted local point of contact for employees and People Country Managers (PCM). This role ensures accurate, compliant, and timely People Operations service delivery for a region (Romania and South Europe), supporting business continuity and the growth of the Cluj location.

• Support pre-onboarding and onboarding activities, including preparation of offer letters, employment contracts, reference checks, and coordination of immigration documentation where applicable.

• Administer employee benefits, responding to standard employee enquiries and ensuring benefit providers are informed of employee changes (new hires, leavers, salary changes, family status updates).

• Manage probation period follow-ups, ensuring processes are completed on time and escalating risks or concerns where required.

• Administer all offboarding activities, ensuring accurate documentation and system updates.

• Prepare standard employee correspondence related to reward activities, including salary changes, bonuses, promotions, internal transfers, and contractual updates.

• Administer standard employee absence processes, including holidays and statutory absences (maternity, paternity, parental leave, short-term sickness).

• Coordinate and administer employee recognition programs, such as long-service and Bravo awards.

• Act as a first point of contact for everyday HR Operations enquiries from internal and external customers, providing timely, clear, and solution-oriented responses.

• Maintain accurate and up-to-date employee records in PeopleCentral (Oracle HRCM), ensuring data quality and compliance with internal policies.

• Produce standard reports and management information from PeopleCentral as required.

• Prepare documentation, data, and supporting materials for internal and external audits.

• Follow company purchasing and ordering procedures, including processing purchase orders, invoices, and resolving cost centre-related queries.

• Act as a visible HR Operations presence in the Cluj office, working on site at least 3 days per week in line with the hybrid working policy.

• Partner with local HR, Office Management, and key stakeholders to support a positive employee experience.

• Actively participate in office engagement initiatives, team events, and cross-functional activities.

• Encourage collaboration, connection, and awareness of HR Operations processes at site level.

• Support the consistent application of HR Operations processes and policies across the site.

• Identify opportunities for process improvement and contribute to documentation updates and knowledge sharing.

• Support internal communications related to HR Operations activities, policies, and standard processes as required.

• Minimum of 3 years’ experience in HR administration, ideally gained within a fast-paced, international environment.
• Hands-on experience with HR Information Management Systems (HRIM), preferably Oracle People Central HRCM.
• Solid understanding of the employee lifecycle, including HR data management and related processes.
• Strong attention to detail with the ability to manage multiple priorities effectively.
• Customer-focused approach, supported by excellent communication and interpersonal skills.
• Comfortable working in a dynamic, rapidly evolving environment.

• Collaborative, with the ability to work effectively as part of a team as well as independently.

• Demonstrates a strong sense of urgency with the ability to meet deadlines consistently.

• Fluency in English is required.
• Higher education qualification required.

NICE TO HAVE:

• Membership in a professional HR association is considered an advantage.
• Currently pursuing, or willing to pursue, an entry-level professional qualification from a recognised HR body or organisation is desirable.

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.