JOB SUMMARY:The Delivery Coordinator has a primary responsibility for procuring and inventorying all required loose equipment for each model aircraft.  They also will provide a customer briefing of all the assigned equipment with the aircraft. The role is highly cross-functional with the ability to

Delivery Coordinator - Independence, KS

Textron Aviation • 
Independence, Kansas, United States
Position Type: Permanent
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Job Description:

JOB SUMMARY:

The Delivery Coordinator has a primary responsibility for procuring and inventorying all required loose equipment for each model aircraft.  They also will provide a customer briefing of all the assigned equipment with the aircraft. The role is highly cross-functional with the ability to leverage relationships within the operations, product support, tech pubs and quality assurance team’s in-order to meet customer’s needs.  

 

JOB RESPONSIBILITIES:

  • Coordinates and manages procurement of aircraft documents, subscriptions, loose equipment, vendor briefings and departure. May also support exterior paint reviews, acceptance flights, interior cabin reviews, customer de-briefs, ACC de-briefs as required.
  • Coordinates with internal departments such as Quality, Airworthiness and Certification to ensure accuracy and resolve issues.
  • Coordinate customer delivery presentation including but not limited to; aircraft placement, signage, carpet, Photographer, special events, static displays and special requests.
  • Demonstrates and inventories loose equipment with customer.
  • Assists customers with aircraft departure including: loading of equipment, CSP&P spares, catering, aircraft stores, electronic equipment, software updates, luggage and special requests. Track backorders, shortages and shipments to ensure customer’s needs are met.
  • Maintains delivery hangars, customer delivery areas, equipment rooms, presentation equipment and safety items.
  • Coordinates with internal departments as a team member to identify root cause and corrective actions to improve product quality or enhancements to customer delivery process.
  • Ensures complete customer satisfaction throughout process, individual must be customer oriented and have a professional demeanor.

 

Job Requirements:

EDUCATION / EXPERIENCE:

 

QUALIFICATIONS:

  • Willingness to learn, adapt and contribute
  • Strong written and verbal business communication skills
  • Excellent customer service skills
  • Ability to work in a highly matrixed and team-centric environment
  • Ability to influence and lead many concurrent processes
  • Experience with Microsoft Office products, e.g., Word, Excel, Project Manager
  • Basic knowledge of business and managerial principles.
  • Ability to speak Portuguese preferred
  • Ability to speak Spanish preferred

Take your career higher at Textron Aviation.
•    Competitive starting salaries with growth potential
•    Health benefits beginning day one
•    Tuition assistance and continuing education programs
•    12-paid holidays a year
•    Paid parental leave options 
A new career awaits.
 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Salary Range: -
Relocation:
Travel:
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