Executive, Learning & Development Support ‎

Manager, Learning & Development

This position main responsibility is the Management of MAG Levy utilization in maximizing the levy for all learning and development initiatives, training related purchases and employee’s development and process submission to HRDC for claim purposes.

• Ensure billing/claim submission process to HRDC for MAB Academy Training within stipulated timeline
• Provide advisory to other units to register courses as HRDC claimable with HRDC.
• Collate, review and finalised post Training Documentation for HRDC claim.
• Submit HRDC claim to HRDC portal for payment for completed training.
• Coordinate administrative and general support across Digital & Innovation effectively in line with the required training needs.
• Collaborate & monitor update and generate monthly report on HRDC for management reporting
• Create and maintain each MABA HRDC accredited Trainer and ensure their personal profile is updated as and when required and update training modules records and ensure safekeeping of all training modules for HRDC purposes.
• Ensure SLAs /services with internal (MAG Group) and external customers are met
• Provide weekly reporting – MABA claim status, Training Documentation Status, and other documents when required.
• Prepare monthly update of the of MABA HRDC claim status and Training Documentation Status.
• Register and maintain MABA courses as HRDC claimable courses with HRDC.
• Monitor and Track payment made by HRDC and to ensure proper tracking of claim approved and paid.
• Coordinate HRDC grant for each internal and external courses and process claims according to the HRDC grant approval
• Respond to queries by HRDC with regards to claim submitted.
• To collaborate with other Business Units (Group Procurement, Group Legal and Finance) and peers in providing excellent service.

• A bachelors degree in Business Administration, Marketing, Mass Communication, or relevant discipline.
• Need to be well organized as many different activities need to be executed simultaneously. Coordination work require 24/7 contractibility.
• Maximise efficiencies and sales achievement through minimum resources.
• Manage multiple customer requirements daily

1. Empathy and listening skills
2. Collaboration and project management
3. Speed, flexibility, and agility
4. Good organization skills, time management abilities and problem-solving skill
5. Knowledge on sales and account management.