Our mission: the right crew on the right aircraft at the right time. We seek a flexible, resilient team player with strong interpersonal and analytical skills, confident in interpreting duty rules and making data-based decisions in a dynamic environment.

• Continuously monitor all SWISS flights to ensure crew resources are used efficiently and in compliance with legal and contractual requirements
• Assign standby crews and communicate roster changes promptly
• Foster strong cooperation with crew members, line and fleet management, and colleagues
• Oversee crew training and coordinate necessary reassignments within the roster period
• Handle crew inquiries regarding rosters, flight time limitations, and travel documents, ensuring proper updates in crew management systems
• Analyze system performance and provide feedback to responsible stakeholders and system providers
• Contribute to departmental and cross-functional projects as required

Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Flexible workhours and part-time working models, Discounts, Diversity programmes, Paid maternity and paternity leave

• Completed vocational training or academic degree with at least three years of professional experience, ideally in airline operations or the aviation industry

• Strong verbal and written communication skills
• Ability to manage complex and unpredictable situations under pressure
• Analytical mindset with creative problem-solving abilities
• Confident decision-maker with a proactive, hands-on attitude
• Strong organizational skills and the ability to prioritize under tight deadlines
• Proficient in using the MS Office suite
• High level of commitment and flexibility, with readiness to work in a 24-hour shift operation (initially between 05:00 and 23:00; later including occasional night shifts)
• Fluency in German and English, both spoken and written

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.