Department:Flight OperationsOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be pro

Flight Operations Contract Strategy Consultant

Southwest Airlines • 
Dallas, Texas, United States
Position Type: Permanent
Job Description:

Department:

Flight Operations

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to whats important in their lives through friendly, reliable, and low-cost air travel. The Flight Operations Contract Strategy Consultant invests in the future of Southwests People by supporting the new Contract Strategy Team. This role develops the contract strategy for three unionized roles, which include Pilots, Flight Instructors, and Simulator Technicians in collaboration with the Labor Relations Department. The Flight Operations Contract Strategy Consultant is a self-starter with strong interpersonal skills who enjoys working in a dynamic environment to deliver efficient and effective solutions that drive the future of contract strategy at Southwest.

Additional details:

  • The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work at a Company facility at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

  • U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Responsibilities

  • Facilitate ideation sessions with Leadership and SMEs to identify pain points, opportunities, and potential solutions within Flight Operations labor contracts

  • Develop compelling business cases and presentation materials to effectively communicate new CBA concepts to all levels of Leadership

  • Collaborate with Labor Relations and Labor Administration on the best strategies to incorporate Flight Ops priorities into contract negotiations or the existing collective bargaining agreement (CBA)

  • Support labor contract negotiations through review of CBA proposals, providing impact analysis and assisting in the development of counter proposals

  • Facilitate discovery sessions of potentially new CBA language to help identify and document any new or modified business requirements

  • Partner with Labor Relations, Labor Administration and Technology to help drive new CBA language implementation planning and development of the delivery schedule

  • Provide support for any business readiness activities required by new or modified CBA language

  • Assist in the development of CBA educational or training materials

  • Provide in depth knowledge and insight of contractual proposals to disseminate accurate and timely information to FO Leaders and other departmental partners

  • Build strong, trust-based relationships with Flight Operations to serve as a trusted advisor and meet their labor contract needs effectively

  • Support the development of communication strategies and advocacy campaigns to advance the Companys goals and objectives as it relates to Flight Ops unions

  • May perform other job duties as directed by Employee&39;s Leaders

Knowledge, Skills, and Abilities

  • Ability to quickly develop an understand Flight Operations primary responsibilities and objectives

  • Ability to quickly develop an understanding of Flight Operations employees labor unions and their responsibilities

  • Ability to facilitate business engagements including requirements gathering, process mapping, and principles of continuous improvement

  • Ability to evaluate, describe and design complex systems

  • Skilled at root cause analysis and uncovering undocumented requirements

  • Ability to identify and connect seemingly disparate issues for a common solution

  • Able to present complex topics to varied audiences, including executive level audiences

  • Ability to translate strategic goals into tactical execution

  • Strong relationship building and influencing skills to encourage collaboration and achieve Flight Operations objectives

  • Expert level skills with Microsoft Office products

  • Ability to lead exercises across multiple work groups and driving to consensus

  • Skilled in conducting and presenting strategic research and detailed analysis

Education

  • Required: High School Diploma or GED

Experience

  • Advanced level experience, seasoned and specialized knowledge in:

    • Project management, professional services/consulting, planning, and/or related capacity that requires leading cross-functional efforts or projects with Leadership and/or business SMEs

    • Data collection, analysis, presenting, requirements gathering, facilitation and documentation

    • Microsoft Office Suite, including strong PowerPoint and Excel experience

  • Preferred: Experience developing engaging PowerPoint presentations

  • Preferred: Experience in the aviation industry

  • Preferred: Experience facilitating ideation discussions

Licensing/Certification

  • N/A

Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

  • Ability to communicate and interact with others in the English language to meet the demands of the job

  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

  • Must be at least 18 years of age

  • Must be able to comply with Company attendance standards as described in established guidelines

  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

  • Air travel with overnight stays required as needed

Pay & Benefits:

Competitive market salary from $102,500 per year to $113,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits youll love:

•Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

•Up to a 9.3 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck *

•Potential for annual Profit Sharing contribution toward retirement - when Southwest profits, you profit**

•Explore more Benefits youll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plans vesting schedule and applicable IRS limits

***Profit Sharing contributions are subject to plans vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
03/07/2024
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