Job Description:

How youll help us Keep Climbing (overview & key responsibilities)

Delta IT employees are thinkers, doers, innovators.

We are proactive.

We are collaborative.

We deliver impact to our customers.

The IT Transformation Consultant’s role is to work with the IT Transformation General Manager, Director, and the IT Strategic Initiatives and Change Management team to assist in driving IT-wide cross functional transformation efforts while contributing to cutting-edge thought leadership, and company-wide facilitation of other IT Transformation efforts. The Consultant will support ideation, socialization and initiation of complex cross-functional programs and projects covering a range of transformative efforts throughout the IT department for both short- and long-term initiatives. This individual will work with other departments as needed to investigate and tackle issues that require resource buy-in and cooperation across the entire Delta organization as well as with our external partners.

If youre in Atlanta (or want to be) and want to work in a fun and collaborative environment with one of the best brands in the world, join our team today!

Responsibilities include but not limited to:

•Serve as a key resource for the IT Transformation Manager and General Manager in strategy development, thought leadership, socialization, and material creation in support of key initiatives.

•Assist with program managing cross functional transformation efforts that touch every aspect of the Delta IT department.

•Support the development of solutions (process, procedure, initiative) that improve approaches throughout IT.

•Participate in the strategic creation of IT business operations strategy, policies, and

•goals with a focus on continuous improvement.

•Identify and develop relationships with points of contact across departments and strategic partners to propel change that is mutually beneficial.

•Work with team to conduct appropriate research to support strategies and create roadmaps to advance initiatives. Conduct fact-finding and assessments to gather and analyze data as needed.

•Increase levels of engagement, interaction, sharing of resources, and inter-connectedness between teams, departments, and partners.

•Successfully interact with and present findings to General Manager and Director.

•Adapt existing methods and procedures to create alternative solutions to complex problems.

•Help Stakeholders, IT Portfolio Teams, Business Partners and Business Users understand their roles and responsibilities within the initiatives.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

Competitive salary, industry-leading proﬁt sharing program, and performance incentives
401(k) with generous company contributions up to 9
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

•At least 3-5 years of work experience (preferably in the Consulting, finance and / or analytical discipline).

•Hands-on tactical and strategic support for people, process and technology improvement projects including current state assessment, future state design, gap analysis.

•PMO experience

•High School Diploma, GED or High School Equivalency.

•Embraces Diverse People, Thinking and Styles.

•Consistently makes safety and security, of self and others, the priority.

•Mastery of the MS Office suite (including PowerPoint, Excel, Visio, Project, and Word).

•Ability to be flexible, pivot quickly and seamlessly navigate risks and ambiguity while effectively navigating a dynamic project environment.

•Strong meeting facilitation, negotiation, consulting, and customer service skills.

•Excellent written communication, oral communication, strategic planning, and organizational skills.

•Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.

•Ability to establish strong relationships with internal and external stakeholders.

•Take responsibility for actions, projects, and people.

•Display initiative, act with confidence, and work under own direction.

•Set high standards for quality to monitor and maintain initiative quality and productivity.

•Gather comprehensive information to support decision making.

•Adapt to changing circumstances and styles to suit different people or situations where needed.

•Support the development of solutions (process, procedure, initiative) that improve approaches throughout IT.

What will give you a competitive edge (preferred qualifications)

•Bachelors Degree in Business, Finance, Data Analytics or related field is preferred.

•Masters Degree or MBA is preferred.

•Be a part of an awesome team committed to quality and delivery for our customers.

•Mentor junior resources to deliver continuously at high levels.

•Join on continuous improvement journeys.

•Deliver an amazing experience for millions of customers every day.

Job Ident #: 29909

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