Insurance Advisor – 9 Month FTC
Hybrid

We are easyJet – a FTSE-100 listed, multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

Read on if you

• Have a high level of integrity and professionalism
• Enjoy working with a wide range of stakeholders and thrive in a fast-paced environment
• Can be in our fantastic Luton head office 3 x per week

The Team
Reporting into the Senior Insurance Manager, our Insurance team adds value by helping the business identify and manage insurable risks, including appropriate risk transfer and claims. We work across all business functions and with external partners such as risk consultants, insurers, brokers, re-insurers, legal firms and loss adjusters, creating both financial and cultural value for easyJet.

The Role
As an Insurance Advisor, you’ll be the interface for the Insurance team, responding to a wide range of insurance queries from both internal and external stakeholders. You’ll support the Claims Manager in managing the insured claims process, triage and allocate claims, and provide cradle to grave ownership of ad hoc queries across a wide range of insurances.
You’ll coordinate claims review meetings, facilitate calls and interviews, and work closely with internal teams such as Legal and Customer Excellence to agree ownership of claims and complaints. You’ll also support the annual insurance renewal programme and help document and revise departmental procedures.

What we’re looking for

• Excellent attention to detail and organisational skills
• High levels of motivation and enthusiasm
• Strong skills in Microsoft Word, Excel, PowerPoint, Outlook and Teams
• Team player with the ability to work independently and show initiative
• Strong communication, negotiation and presentation skills
• Ability to multi-task and balance priorities to meet deadlines
• Interest in Insurance and Risk Management, with a desire to develop as an insurance professional
• Previous insurance, claims or risk management experience is beneficial but not essential
• Innovative mindset, open to suggesting and considering new approaches

What you’ll get in return

• Up to 20% maximum bonus
• 5% pension contributions
• Medical Cash Plan
• Excellent staff travel benefits
• 25 days of annual leave plus bank holidays
• Annual credit towards an easyJet holiday
• Various flexible benefits and extras

Practicalities
This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office.

Reasonable Adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

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