DescriptionThere’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a g

Intern - Network Operations Center Human Factors Standardization (Summer 2024)

United Airlines • 
Chicago, Illinois, United States
Position Type: Permanent
Job Description:
Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Why Network Operations?

Our customers choose United because of our dedication to safety and passion for service. Uniteds Network Operations team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and planning to safety procedures, our Human Factors team provides the innovative approaches, tools, training, and mentorship needed for our Network Operations employees to be the best in their area of responsibility, and aid in our mission to become the best airline in the history of aviation.

Key Responsibilities:
  • Support Network Operations Training Programs
  • Support planning and execution of events to engage trainees
  • Provide overall administrative support to the Human Factors Training team, including administration, operations, media development, and technical support (mobile device distribution and management)
  • Assist with special projects, ad-hoc requests, and communications for ongoing Network Operations training programs

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes to apply! We are always looking for individuals who will bring something new to the table.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

QualificationsWhat’s needed to succeed (Minimum Qualifications):
  • Must be available to work 40 hours a week over the summer
  • Must be a current undergraduate student
  • Strong administrative and customer experience
  • Organizational skills, flexibility, and the ability to prioritize in a fast-paced operational environment. Excellent written and verbal communication skills
  • Basic MS Office suite skills
  • Reliable, punctual attendance is a crucial function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Exceptional skill-level and experience with entire MS Office suite
  • Education, Corporate Training, Human Resource/Development or Communications Majors

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodationsunited.com to request accommodation.


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT
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