• A strong sense of structure, order, and operational discipline
• Solid understanding of airport and airline processes, including passenger and baggage flows
• Experience with:

• • CUSS (Common Use Self-Service) environments and IATA standards
  • Altea CM, DCS flows, and Amadeus-based integrations
  • Lounge access management systems and self-service kiosk ecosystems
• Knowledge of AEA standards, PECTAB printing, and hardware communication
• Strong troubleshooting skills and proven ability to work with vendors and multiple stakeholders
• Familiarity with ITIL processes, ServiceNow, and structured change management
• Experience coordinating hardware procurement, installation, and lifecycle management
• Understanding of peripheral devices, language translation for self-service solutions, and airline reservations (meriting but not required)
• An analytical, patient, and process-oriented mindset with a drive to deliver results
• Strong communication skills and the ability to bridge IT and business needs

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits, including: 

• Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
• Health & Wellness: Access to health and wellness benefits, including a newly renovated gym with complimentary classes such as CrossFit and yoga.
• Discounts: Receive discounts from a wide range of brands, as well as on transportation to and from airports, airport shops, hotels, and car rentals.
• Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant, café, and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running, tennis, outdoor gym sessions, kayaking, and stand-up paddling with equipment available free of charge.
• Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station, and commuter trains, alongside a network of cycle paths. 

• Deadline for application: 12/05/2026. Please send us your CV as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email, due to GDPR regulations. 
• Desired start date: As soon as possible.
• Position: Fulltime (100) starting with a 6-month probation period
• This position is based in Frösundavik, Solna (Stockholm), and you will be expected to work onsite. Hybrid work may also be an option, depending on the agreement made with your manager.
• A background check will be conducted at the final stage of this recruitment process, as this role is security classified. If you are aware of any specific matters that may come up during this background check, we kindly ask you to be transparent about them during the recruitment process. 

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each others contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation! 

Come and fly with us! 

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