Every WestJet journey has the potential to enrich lives; a career with us is no exception.
WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global.
Join us and love where you’re going.
Remote Work:
This position is eligible for hybrid remote work, within Calgary, under our mobile workforce program.
Overview of role:
WestJet is seeking a Scrum Master working with digital product teams within the Digital Business Unit. This individual exhibits a high standard of excellence, enjoys challenges, and is results- driven. The incumbent must be highly motivated and demonstrate experience/ expertise at a senior level as an agile coach.
Within WestJet Digital, change happens!
You will have the opportunity to shape the Scrum Master role, adapting it to team dynamics and the unique issues facing each team, driving team collaboration and engagement towards the need to satisfy the customer through the delivery of valuable software. Agile principles and values are your foundation, particular methodologies are not mandated. Our Scrum Master will develop self- organizing, autonomous teams to focus on delivering value through continuous improvement. In addition to supporting teams in solving complex software challenges, the Scrum Master will mentor and coach software development teams that deliver business value daily. You will be accountable for keeping the team focused on delivery, remain point of contact for business stakeholders and most importantly coach and serve as a servant leader for the agile development team. You will be working on products that will impact many thousands of customers.
Additionally, you will contribute to the operation of the WestJet Agile Center of Excellence (CoE). This involves establishing guiding practices, delivering training programs, and fostering a collaborative Agile community. You will act as a coach and mentor within the Agile community and serve as a trusted advisor to leadership, ensuring alignment with Agile principles and organizational objectives.
Key deliverables include:
- Guide, coach, motivate and act as a servant leader for the team with the goal of increasing productivity, engagement and moraleMentor and coach software development teams to deliver business value daily
- Organize and facilitate Scrum/ Agile ceremonies, workshops, and training sessionsOversee and manage scope, timeline, quality, and deliverables that align with business goals
- Build relationships and collaborate with main stakeholders
- Identify and report on relevant key performance indicators (KPIs) Prepare and present reports on the progress and success of the team
- Collaborate with other Scrum Masters on building techniques, ideas, methods and tools.
- Identify and address any obstacles that occur and drive continuous improvement and growth mindset into the delivery teams
- Act as subject matter experts within the Agile Center of Excellence, supporting best practices for digital product teams.
- Develop and deliver training programs to create a consistent understanding of Agile principles across the organization
- Implement governance structures and frameworks to align Agile principles and organizational objectives.
- Foster a collaborative community within the Agile CoE through events and forums, celebrating successes and encouraging cross-functional problem-solving.
- Foster cross-departmental collaboration and knowledge-sharing through the Agile Community of Practice by facilitating discussions, contributing to problem-solving, and sharing relevant information
- Maintain comprehensive documentation and standardize Agile artifacts and processes for transparency and consistency.
- Serve as a trusted advisor to leadership and teams, providing guidance on strategic initiatives aligned with Agile principles.
Experience and qualifications:
- Bachelor’s degree in computer science, business, or equivalent
- Minimum 8 years previous experience working within or leading software development teams Leader of leaders of business and software professionals
- High emotional intelligence and strong interpersonal skills
- Previous experience analyzing data, trends and comparing standards is considered an asset
- A dedication to providing exceptional service, every day
- The ability to adapt to change in a positive way and deliver successful results A team-oriented, collaborative and empathetic approach to meeting goals and objectives
- Proven organizational and multi-tasking skills with an ability to meet deadlines with ownership and accountability
- Professional presence and a demonstrated ability to work with all levels within an organization
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit? Apply now!
About WestJet Group of Companies
Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.
Our Safety Promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.
Our Commitment to Diversity and Inclusion
We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.
For more information about everything WestJet, please visit WestJet.com.
LI-Remote
