KEY RESPONSIBILITIES - Manage a MOS that utilizes enterprise tools to drive right and fast customer solutions and improve overall customer satisfaction on our key customer surveys
- Drive cross functional projects through the identification of patterns interconnecting with the other leaders to solve complex customer problems where it requires several functions to drive timely resolution and or projects requiring involvement from global resources.
- Influence functions outside of C&PS to drive improvements that impact Honeywells ability to meet contractual commitments
- Drive execution of key C&PS Processes to enable the organization to successfully support customers and improve their experience
- Demonstrate excellent process knowledge and demonstrate ability to implement process rigor through organizations
- Provide leadership and support to a diverse Customer Core Team
- Collaborate with cross-functional executive leadership to provide customer and program updates, drive process improvements and drive customer solutions.
BENEFITS OF WORKING FOR HONEYWELL - Benefits – Medical, Vision, Dental, Mental Health
- Paid Vacation
- 401k Plan/Retirement Benefits (as per regional policy)
- Career Growth
- Professional Development
YOU MUST HAVE - Bachelors degree in Business, Engineering or related field
- Minimum 5 years of experience in Business, Customer Support, Engineering, Operations, Supply Chain and/or Program Management
- Minimum 3 years of experience in a direct customer facing role
- Minimum 3 years of leadership experience
- Six Sigma Blackbelt certification
- PMP certification
- HOS and or sales experience
- Demonstrated partnering skills with key internal and external customers
- Ability to quickly adapt to differing leadership styles across multiple customer business teams
- Demonstrated strong bias for action and strong internal network.
- Ability to drive change within peer group and with customer business teams resulting in a higher level of consistency across teams and an elimination of non-value added activities.
- Strong verbal and written communications skills.
- Ability to present complex technical and support issues at peer and executive levels (internal/external customers).
- Demonstrated ability to develop people and recruit top talent - Strong Leadership skills and ability to effectively influence throughout all levels of the organization across multiple functions - Strong Program Management skills and financial & business acumen.
- Proven track record of eff
WE VALUE - Bachelors Degree in Business Administration or a related field.
- Excellent problem-solving skills.
- Customer-centric mindset.
- Strong leadership and team-building skills.
- Ability to adapt to change and work in a fast-paced environment.
ABOUT HONEYWELLHoneywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end spanets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:
THE BUSINESS UNITHoneywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless connectivity systems, mechanical components and more, and connect many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as autonomous and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B and there are approximately 21,000 employees globally. To learn more, please visit
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity
About Us
Honeywell helps organizations solve the worlds most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.