Support Officer Industrial Relations

About Brussels Airlines

Brussels Airlines, part of the Lufthansa Group, is the national airline of Belgium with its home base at Brussels Airport. Our mission is to be the most reliable airline, making everyone feel at home.

We are passionate about what we do, whether it’s on board, in an office, in the hangar or at the airport. Our people are recognized for consistently going above and beyond and for constantly challenging themselves.

Purpose of the Position

The HR Support Officer focuses primarily on organizing social dialogue activities and provides administrative and organizational support to the Head of Social Relations and the HR Business Partners.

Your Tasks

• Support to Industrial Relations and Health, Safety & Environment Department
• Prepare union meetings (Works Council, Health & Safety Committee, Union Delegations)
• Draft meeting minutes and ensure timely publication on the intranet
• Ensure accurate follow-up of action points from union meetings
• Prepare and send out the annual calendar of union meetings to all stakeholders
• Collect agenda items from unions for monthly meetings and follow up on preparation by management
• Ensure timely signature of Collective Labor Agreements (CLAs) by all parties
• Register CLAs with the Federal Public Service Employment (FOD WASO) in a timely and accurate manner, follow up and ensure publication on the intranet
• Internally track active/inactive CLAs and manage the CLA archive as part of the digitization project
• Monitor and coordinate union payments (“syndicale vergoedingen”) to ensure timely and accurate processing
• Prepare HR-related topics for discussion with union representatives (e.g. CLA104, CLA90) and support the Head of Social Relations where needed
• Coordinate with planning departments for all union-related activities
• Provide active administrative support to the Prevention Advisor
• Manage the internal HR mailbox
• Manage the agenda of the HR Director and Head of Industrial Relations
• Internal Communication
• Prepare and ensure internal communication related to HR updates and maintain the intranet content
• Support ad hoc or recurring events (social elections, office moves, external events, preparations for social inspections, etc.)
• Organize ad hoc internal and external meetings

Your Profile

• Professional bachelor’s degree or equivalent through experience
• 3 to 5 years of experience in HR or a relevant business support role
• Fluent in English, French, and Dutch – both spoken and written
• Strong administrative and management assistant skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Knowledge of social law is a plus; interest in the topic is required

What We Offer

• A flexible reward plan allowing you to optimize part of your salary
• A flexible work environment focused on activity-based working, with the option to work from home
• Travel benefits
• Profit sharing
• Group insurance
• Optional company medical plan
• Internet allowance
• Meal and eco vouchers
• A place in a very enthusiastic team and a great company to work for