About the role
We are recruiting for a Tour Guide I, to be based in Doha, Qatar.
Responsible to do rapid and light tours with short duration of time for small groups and families. To be an ambassador of Discover Qatar by presenting the brand in a proper way and provide memorable guest experience by maintaining high quality service delivery standard. Aware about the unique places that will interest the tourists and differentiate between the historical, cultural, educational, and other tours destination and providing the groups interesting information about the attractions.
As part of your role, your responsibilities will be inclusive of, but not limited to the following:
- Greeting and welcoming customers, creating an entertaining environment and ensuring that they are well informed about the itinerary for each of the tours.
- Accompany visitors to tour site locations and explain emergency procedures to ensure the safety of the group remains a top priority.
- Plan alternative activities in case cancellations, closures or unexpected weather conditions occur and ensure that customers are informed of any changes to the tour.
- Monitor the behaviour of the group to ensure that everyone is in compliance with the rules and maintaining and adhering to the required safety standards and describe the tour points of interest to the group, respond to their questions and maintain a positive, friendly demeanour with customers at all times.
- Assemble and check the required supplies and equipment prior to departure, ensuring a safe and compliant operation of the tour in accordance with legal requirements and promotions.
- Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.