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UX designer & user insight lead
Application deadline: 20.03.2024
Location: Norway
Type of contract: Permanent
Are you our new UX designer & user research lead?
Norwegian’s E-commerce & Digital team is looking for talented and visionary UX Designer & user research lead to drive our customer-centric design process, user testing initiatives, and ensure alignment with business needs. If youre passionate about crafting intuitive designs, obsessed with understanding user behavior, and thrive in a collaborative environment, we want you on our team.
We can offer:
- Competitive salary
- Good pension and insurance schemes
- Passionate colleagues in a work environment with a caring heart
- Possibility to travel within Norwegian’s wide network with employee priced tickets
- A possibility to be courageously inventive and set your own footprint in an international organization.
You are our ideal candidate if you have:
- Bachelors degree in Design, UX design, Human-Computer Interaction, Psychology or related field.
- Proven experience as a UX designer or similar role, with a strong portfolio showcasing your expertise in designing digital products and interfaces.
- Deep understanding of user research methodologies, user testing techniques, and UX best practices.
- Proficiency in design tools (we use Figma), prototyping tools and strong interest for front-end frameworks (e.g., React and Angular)
- Good communication skills with the ability to articulate design concepts, rationale, and insights to stakeholders at all levels.
- Strong analytical skills and ability to interpret data to drive decision-making and prioritize initiatives.
- Experience working in iterative development environments.
- Passion for innovation, problem-solving, and continuous learning in the field of UX design and user research.
- Fluent in English, preferably in Norwegian too
In this role you will be responsible for:
- Lead the UX design process, from concept to implementation, ensuring that designs are intuitive, accessible, and aligned with business objectives.
- Champion a customer-centric approach, conducting user research, gathering insights, and advocating for the needs of our users throughout the design process.
- Plan and execute user testing sessions, gathering feedback and iterating on designs based on user insights to continually improve the user experience.
- Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to understand business needs and translate them into effective design solutions.
- Establish and maintain design standards, guidelines, and documentation to ensure consistency and scalability across all digital touchpoints.
- Mentor and inspire fellow designers, fostering a culture of collaboration, creativity, and continuous improvement.
- Contribute to create best-in-class user experience that affects millions of travelers on global basis.
Do you have any questions?
If so, please contact:
Dina Doder
Director E-commerce & Digital Channels Email: 28287norwegian.com
So, what are you waiting for?
If youre a strategic thinker, a user advocate, and a collaborative team player ready to shape the future of Norwegian’s user experiences, we want to hear from you! You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.
Please note: We can only accept applications that have been submitted through our recruitment system.
We hope to welcome you on board!
Location: [[Fornebu]]
Travel required: Some travelling must be expected
Application deadline: [[20.03.2024]]
Our Story
Who is Norwegian today?
Norwegian is today the largest Norwegian airline and is one of Europes leading low-cost airlines with over 4,000 employees. In 2022, Norwegian had more than 18 million passengers. The company offers an extensive route network between the Nordic countries and destinations in Europe and operates from air bases in Norway and other European cities. The company is listed on the Oslo Stock Exchange.
Over 20 years in the air
In 2022, Norwegian celebrated its 20th anniversary. Right from the start, the company’s most important task has been to offer affordable flights to everyone and to help people fly with more freedom of choice on their journey. More than 300 million passengers have flown with Norwegian.
A sustainable future
Norwegian is a driving force behind sustainable solutions and green transformation in aviation. The company aims to reduce CO2 emissions by 45 by 2030. That is why Norwegian renews its aircraft fleet, promotes sustainable aviation fuel, reduces and recycles waste, and uses weather and wind data for more efficient flights which save fuel. Norwegians ambition is to become the most sustainable choice for passengers.
