Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland and Virginia. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.

Job Summary:

We are seeking a highly motivated and detail-oriented Watch Floor Operator to support mission-critical operations for a classified project based in Northern Virginia. The ideal candidate will play a pivotal role in maintaining and operating mission systems, ensuring uptime, and effectively communicating with mission partners.

Key Responsibilities:

• Operate and Maintain Mission Systems: Support and sustain system functionality 24/7/365 while working 12-hour shifts.
• Follow Check Sheets and SOPs: Adhere to operational procedures to identify and resolve system issues, ensuring maximum uptime for mission success.
• SOP Development & Updates: Draft and update standard operating procedures (SOPs) in real time to adapt to evolving conditions.
• Monitoring & Surveillance: Observe system GUIs, phone communications, and equipment room activity to detect and address potential system failures.
• Communication & Coordination: Interact with mission partners via email and phone to relay operational status and troubleshoot issues.
• Reporting & Documentation: Draft meeting minutes, summarize key findings, and present reports to management.
• Travel Requirements: Occasionally travel to customer locations for briefings and mission support.

Required Qualifications:

• Active TS/SCI with Polygraph (Mandatory)
• Education: Associate degree or equivalent experience
• Experience: Minimum of 2 years of direct experience in a similar role
• Technical Skills: Basic computer troubleshooting skills
• Soft Skills: Strong work ethic, excellent communication skills, ability to work independently and within a team, and critical thinking capabilities

Desired Qualifications:

• Technical Expertise: Familiarity with VM-Ware, networking, and system administration
• Certifications: A+ and/or Network+

What We Offer:

• At ACET, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive Total Rewards program that recognizes and supports the diverse needs of our workforce. Our offerings are designed to attract, motivate, and retain top talent while fostering a culture of excellence, innovation, and well-being.
• Employee benefits include the following:
  • Comprehensive Medical, Dental, and Vision coverage
  • Life insurance, AD&D, and Short- and Long-Term Disability
  • 401(k) Program
  • Wellness programs
  • Paid Time Off
  • 11 Paid Holidays
  • Employee Referral Program
  • Employee Assistance Program

Please note that all compensation, benefits, and policies are subject to change at the companys discretion. While we make every effort to provide advance notice of changes, adjustments may occur based on business needs, economic conditions, and industry standards.

**Must be U.S. Citizen to apply**

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.