Job Description

Summary:

Airasia.com (IKHLAS) is looking for a creative and team player individual that possess skills that will sell Muslim Lifestyle platforms through Airasia’s various platforms and also outside of office sales activities.

Responsibilities:

• Review, analyze and recommend strategic plans within the off-line portfolio, ensuring that plans accurately reflect the needs of the spanet.

• Execute sales as per the targets and key KPIs for the department to align with overall Commercial plan

• Provide perspectives and insights on global trends related to the aviation industry especially on air ticket selling related; analyze trend and identify business opportunities and threats

• Supporting the distribution channel(s) and team(s) with IKHLAS model and interest in priority

• Support operations of sales team to ensure customer satisfaction and provide support as needed

• Managing IKHLAS Group desk for group booking processes

• Review sales performance and provide support to other point of sales (POS) as needed

Your KPIs:

• Success in delivering on targets, as well as other strategic KPIs as agreed with the company senior team

• Oversee sales plan, target and budget developments for the department including ensue budget adherence to the approved budget

• Develop and maintain good relationships with related business partners both internally and externally

• Monitor SOPs development and amendment to ensure all SOPs align with business objectives and regulatory requirement

• Track operating progress and result against annual plan and KPIs to ensure targets are met; provide supports as needed

• Support innovation and continuous improvement including promote best-practice within AirAsia

Skills Required:

• Candidate must possess at least a Diploma, Bachelors Degree, Professional Degree, in any field.

• At least 3 years of working experience in the related field is required for this position.

• Meticulous in work effort and a team player to ensure cross departmental collaboration and support.

• Good written and oral communication skills

• Strong leadership qualities with an ability to interact and liaise with many different management levels in the Organization

• Good in team management skills. Work as a leader in providing direction but also collaborate within a larger team setting to further the Commercial goals

• Willing to travel as part of work