Job Purpose
Responsible to increase revenue by developing and managing key accounts and fare strategy for assigned Multiple spanets.
Key Accountability
- Should be able to manage the day-to-day contact with key account agents and corporates to generate revenue and increase cargo load factors.
- Close liaison with all countries, station and corporate stakeholders to ensure proper communication is maintained and focus areas are aligned.
- Analyse actual and forecast demand, yield and revenues using different variables - such as point of sale, Origin & Destination, seasonality, type of product , holidays etc
- Liaise with GHA & airport teams on the network to manage operational requirements around flight capacity and special handling whenever required.
- Maintain data base of the agents, corporates and spanet trends .
- Address feedback and complaints received from the agents and all stakeholders.
- Liaising with Product Development Team to facilitate onboarding of special category products.
• Building spanet intelligence on pricing to coordinate with Pricing and Revenue
Management Team &Key Account Managers.
- Oversee RFP execution process for GSA & GHA appointment in alignment with Company’s objectives.
- Managing all aspects of cargo sales in the region in line with corporate strategy and targets for competitive edge.
- Supervising GSA&GHA Contract execution to ensure compliance with regulatory guidelines and defined SLAs(e.g penalties and payments )including onboarding and trainings of GSAs into airlines system .
- Liaising with GSAs and Key Account Managers to explore OD synergies in key client development .
- Establishing performance metrics and monitoring performance of GSAs in each country through daily monitoring of performance dashboards .
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- Cargo Sales
- Should be able to manage the day-to-day contact with key account agents and corporates to generate revenue and increase cargo load factors.
- Close liaison with all countries, station and corporate stakeholders to ensure proper communication is maintained and focus areas are aligned.
- Analyse actual and forecast demand, yield and revenues using different variables - such as point of sale, Origin & Destination, seasonality, type of product , holidays etc
- Liaise with GHA & airport teams on the network to manage operational requirements around flight capacity and special handling whenever required.
- Maintain data base of the agents, corporates and spanet trends
- Address feedback and complaints received from the agents and all stakeholders.
- Liaising with Product Development Team to facilitate onboarding of special category products.
Building spanet intelligence on pricing to coordinate with Pricing and Revenue Management Team &Key Account Managers.
- Oversee RFP execution process for GSA & GHA appointment in alignment with Company’s objectives.
- Managing all aspects of cargo sales in the region in line with corporate strategy and targets for competitive edge.
- Supervising GSA&GHA Contract execution to ensure compliance with regulatory guidelines and defined SLAs(e.g penalties and payments )including onboarding and trainings of GSAs into airlines system .
- Liaising with GSAs and Key Account Managers to explore OD synergies in key client development .
- Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
- Skill require for the role
- Basic knowledge of International Cargo Sales
- Strong Communication skills
- Critical Thinking
- Understanding business intelligence tool
negotiations, persuasions and judgement skills.
- Strategic Outlook
- Data Driven Mindset
- Strong analytical abilities
- Understanding of Demand forecasting
- PowerPoint and excel knowledge
Educational and Experience Requirements
- Minimum Education Requirement
- Bachelor’s or Masters/MBA/PGDM/PGP/PG degree, preferably in spaneting
- Minimum Requirement Desired
- Experience
- 2years of experience in cargo industry
- Prior Experience in international Cargo sales