Job TitleOfficer, Agency & Sales SupportReports ToSenior Officer, Agency & Sales SupportRole PurposeAccountable and responsible for providing administrative support to the sales and agency teams, ensuring smooth operations and efficient delivery of services to clients. This includes coordinating and
JSfirm
Officer, Agency & Sales Support (21869)
Job Description:
Job Title

Officer, Agency & Sales Support

Reports To

Senior Officer, Agency & Sales Support

Role Purpose

Accountable and responsible for providing administrative support to the sales and agency teams, ensuring smooth operations and efficient delivery of services to clients. This includes coordinating and managing agency-related activities, providing sales support to agents and clients, groups and other functions within Sales, and maintaining accurate records and documentation.

Key Accountability
  • Coordinate and manage agency-related activities, including onboarding, training, support services and performance tracking.
  • Provide administrative support to the sales team, including preparing sales reports, tracking performance, and managing customer inquiries.
  • Maintain accurate records and documentation, including client information, sales data, and agency performance metrics.
  • Collaborate with other teams, such as spaneting and product development, to ensure alignment and synergy in sales and agency efforts.
  • Assist in the development and implementation of sales and agency-related initiatives and campaigns.
  • Monitor and analyse sales and agency performance, and provide regular reports and recommendations to management
  • Assist with support and backup on groups and other functions within Sales as and when required.
  • Qualifications & Working Experience

    Degree/Diploma in Business, Marketing or any related field with 2-3 years of working experience in related fields.

    Areas of Experience
  • Experience in sales support, agency coordination or administrative support roles.
  • Proficiency in Microsoft Office
  • High-level Fares and Ticketing experience.
  • Proven experience in Marketing and Strategy development.
  • Knowledge of relevant legal and regulatory requirements, as well as industry trends and best practices in the region.
  • Personality Traits
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational and multitasking skills.
  • Company Details
    Malaysia Airlines
    MH Airport Office - Room C4S083 Level 2, Terminal
    Beijing, Beijing China, International 065001 International
    www.malaysiaairlines.com/us/en/home.html
    55 Open Jobs Available
    Malaysia Airlines is proud to carry the flag as Malaysia's national carrier: the best way to fly to, from and around our beautiful country. Each day we carry up to 40,000 guests on unforgettable journeys imbued with the richness and diversity of our ...
    (Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
    Job Info
    Location
    Beijing, Beijing, China
    Type
    Permanent
    Company Details
    Malaysia Airlines
    MH Airport Office - Room C4S083 Level 2, Terminal
    Beijing, Beijing China, International 065001 International
    www.malaysiaairlines.com/us/en/home.html
    55 Open Jobs Available
    Malaysia Airlines is proud to carry the flag as Malaysia's national carrier: the best way to fly to, from and around our beautiful country. Each day we carry up to 40,000 guests on unforgettable journeys imbued with the richness and diversity of our ...

    JSfirm, LLC

    Roanoke, TX

    jobs@jsfirm.com

    JSfirm LLC, Privacy Policy

    All rights reserved. 2001-2025 JSfirm