WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE

This is a role where the sky isn’t the limit — it’s the playground.

You’ll join the Sales Operations and Enablement team, working on initiatives that directly improve how SITA sells, serves, and grows. From CRM and Salesforce transformations to analytics, automation, and smarter processes, this role sits right where change happens — at the heart of the commercial engine.

These aren’t abstract IT projects or back‑office tasks. They are real improvements that affect how people work every day and how the business performs.

This role is built for early‑career professionals who want variety, exposure, and hands‑on responsibility. You’ll learn by doing, work with experienced colleagues across the business, and quickly see the impact of what you deliver. Over time, you’ll grow into someone who helps shape how Sales Operations works — not just how it’s documented.

What You’ll Be Part Of

Rather than being boxed into one narrow area, you’ll work across a mix of initiatives such as:

• Improving and rolling out CRM and sales processes
• Supporting analytics, dashboards, and performance insights
• Helping redesign workflows to remove friction and manual work
• Contributing to automation and data quality improvements
• Supporting projects from idea through to adoption

You’ll see how ideas turn into working solutions — and how those solutions change behaviour on the ground.

How You’ll Work

This is a hands‑on, learning‑by‑doing role. You’ll start close to the action, supporting initiatives already in motion, and gradually take on more ownership as you build confidence.

You’ll work with global teams, translate complexity into clarity, and help ensure that improvements don’t stop at delivery — but actually stick. Documentation, handovers, and knowledge-sharing matter here because they make change sustainable.

You’re not expected to know everything on day one. What matters is that you’re curious, switched‑on, and willing to figure things out.

WHO YOU ARE

We’re not looking for someone who can tick every box.

We’re looking for someone with the right mindset:

• You’re curious about how organisations really work — and how they could work better
• You’re comfortable with data, systems, and technology, even if you’re still learning
• You like improving things, not just maintaining them
• You think about business impact, not just task completion
• You’re structured, but not rigid — progress matters more than perfection
• You’re curious about AI and automation and how they can make work smarter
• You’re not afraid of technical concepts (you don’t need to code, but tools don’t intimidate you)
• You collaborate well, ask good questions, and challenge ideas constructively

Typically, this role suits someone with 2–4 years of early‑career experience in operations, analytics, consulting, business, or enablement — but mindset matters more than background.

Why This Role Matters

This role is a launchpad into Sales Operations and commercial transformation.

You’ll gain exposure to how a global organisation operates, build transferable skills across process, analytics, and project delivery, and be part of a team that is actively shaping how the business works — not preserving legacy ways of working.

For the right person, this role opens paths into senior Sales Operations roles, analytics leadership, or broader transformation and change positions.

WHAT WE OFFER

At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:

🏡 Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers)

⏰ Flex Day: Shape your workday to suit your life and your plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs.

🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Access competitive benefits tailored to the local spanet and your employment status.

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.