Cirrus Aircrafts Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the worlds first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed nine million hours and over 240 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all Cirrus aircraft. Find out more at www.cirrusaircraft.com.
Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilots license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events.
Job Summary
The Sales Specialist will support our Sales team in the fast-paced environment with SR and SF series to new owners and operators around the world. This person will work to design, implement and execute processes to support our growing enterprise. In addition, this person will handle a wide range of responsibilities, including acting as a liaison between production, service, accounting, training, delivery team, marketing, legal, IT and sales teams. This person will work directly with and report to the Manager of Sales Support.
Duties and Responsibilities/Essential Functions
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Bachelors degree: or 3-5 years related experience and/or training
- Ability to work independently
- Ability to demonstrate sound judgement and effective communication skills (written and verbal).
- Ability to effectively manage stress, including competing work demands and multiple projects at the same time.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions. Needs to be able to prioritize.
- Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.
- Interpersonal Skills - Listens to others without interrupting; Remains open to others ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
- Written Communication - Writes clearly and informatively; Presents numerical data effectively.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness.
- Language Skills - Ability to read, analyze, and interpret general business periodicals, technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
- Dependability/Initiative - Assumes ownership of actions; follows instructions, offers ideas, and follows through on commitments; volunteers readily and offers to help and assist when work is complete; and commits to additional hours when necessary.
- Computer Skills - To perform this job successfully, an individual should have knowledge of MS Office applications (specifically Outlook, Word, and Excel).
- Organizational Support - Supports organizational goals, objectives, & values; adheres to all company policies & procedures; observes safety & security procedures; 6S (sort, straighten, shine, standardize, sustain, safety).
- Overtime – Overtime hours may be required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.
This opportunity is located in Knoxville, Tennessee. Chosen as the location for our Vision Center Campus, the hub of our customer experience activities, Knoxville is often described as a hidden gem. Surrounded by the Smoky Mountains and home to the rambling Tennessee River, the town offers a plethora of outdoor activities and a vibrant downtown. Very few places feature the opportunity to experience live music, culture, outdoor adventures and acclaimed cuisine in one location. Its no wonder why Knoxville was recently named as a “Top 10 Destination on the Rise” by Trip Advisor.
Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.
