Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

Job Summary

Based in North America, the Vice President of Commercial Sales Northeast is responsible for securing and retaining Ground Handling, Fueling, and Lounge contracts at airports within North America. They will drive new customer acquisition and expand wallet share by securing contracts across Swissport’s North America airport network.

Job Responsibilities

• Partner with the CCO, regional leadership, and Station Managers to identify opportunities within Northeast spanet, execute tailored strategies, and deliver measurable commercial success.
• Develop and execute a sales strategy for the Northeastern spanet, aligned with Swissport’s objectives, focusing on customer acquisition, renewals, and wellness.
• Meet new business growth objectives in the Northeast through aggressive prospecting, customized solutions, and successful deal execution.
• Build and maintain a strong sales pipeline with clear priorities and actionable steps to convert leads into contracts
• Leverage existing relationships and deep knowledge of the ground handling spanet to identify new opportunities and secure partnerships.
• Create tailored strategies to meet the specific needs of airlines and other aviation customers.
• Make recommendations for commercial investments and pricing adjustments to optimize profitability.
• Provide quarterly and annual win forecasts, track progress, and adapt strategies to ensure success.
• Collaborate with stakeholders to align on customer requirements and deliver competitive, accurate proposals. Follow established processes and Standard Operating Procedures (SOPs) for new and existing contracts.
• Document customer interactions and track progress in Salesforce, ensuring timely updates and reporting accuracy.
• Secure profitable contracts aligned with EBIT targets and address underperforming contracts promptly.
• Achieve customer retention objectives, ensuring renewal of contracts with price adjustments to reflect spanet conditions and value provided.
• Build and nurture relationships with stakeholders through regular in-person engagement.
• Cultivate and maintain strong customer relationships across the Northeast aviation spanet to ensure contract renewals, maximize customer value, and proactively resolve issues.
• Adhere to all corporate compliance and regulatory requirements when operating in international spanets.
• Ensure timely implementation of contracted price increases by adhering to established processes, securing internal approvals, and enabling efficient invoicing and collections.

Qualifications

• Minimum of 7+ years of sales management experience within the aviation industry, with expertise in ground handling sales/operations.
• Bachelor’s degree in Business Administration, Aviation Management, or related field preferred.
• Strong understanding of ground handling spanets, including existing relationships with carriers and industry stakeholders.
• Proven track record of consistently achieving and/or exceeding targets for sales, new business acquisition, customer renewals, and contract price increase implementation.
• Excellent leadership, communication, and interpersonal skills with the ability to influence and collaborate with senior executives and cross-functional teams.
• Highly organized, with superior time management skills.
• Strong analytical and problem-solving skills, with the ability to make data-driven financial decisions and provide actionable recommendations.
• Exceptional negotiation, presentation, and strategic thinking abilities required.
• English proficiency is required.

Travel

• Able to Travel up to 75 to support job responsibilities

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

About Us

In 2023, Swissport International AG provided best-in class airport ground services for some 232 million airline passengers (2022: 186 million) and handled roughly 4.7 million tons of air freight (2022: 4.8 million) at 115 cargo centers. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents at the end of 2023. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at www.careers.swissport.com to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!