We are easyJet – a FTSE listed, multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
read on if you
Have experience using Sitecore CMS and Google Analytics
Enjoy working with digital content and improving customer journeys
Love using data to spot opportunities and drive performance
Thrive in a fast-paced, collaborative environment
the team
The merchandising team sits at the heart of our digital experience, shaping how customers interact with the easyJet website. We’re focused on making it simple and inspiring for customers to move from browsing to booking. As a small but ambitious team, we’re constantly looking for smarter, better ways to deliver best-in-class digital experiences.
the role
As a Merchandising Specialist, you’ll play a key role in bringing our website to life. You’ll help deliver our merchandising plan, ensuring content is accurate, engaging, and optimised to drive customer engagement and conversion.
You’ll collaborate across the business to plan and deliver weekly website activity, support personalisation initiatives, and continuously improve how customers navigate and experience our site.
Deliver and optimise the website merchandising plan to drive engagement and conversion
Manage and update website content, ensuring accuracy and alignment with brand and commercial priorities
Support the delivery of the personalisation roadmap and tailored customer experiences
Use Sitecore CMS as a subject matter expert, coaching others where needed
Identify opportunities for content and functionality improvements and manage the backlog
Collaborate with development teams to deliver enhancements
Plan weekly merchandising activity by gathering input from stakeholders
Support partnerships and on-site initiatives to drive additional revenue
Deliver updates across key pages including the homepage and high-traffic areas
Use analytics tools to track performance and identify improvement opportunities
Ensure all content is on-brand, consistent, and high quality
Coordinate multi-market campaigns to ensure consistency across regions
