• Bachelor’s degree in aviation, mathematics, operations research, computer science, engineering, or a related field OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience.
• Three (3) years of analytical experience in aviation, engineering, or a related field.
• Strong quantitative and analytical skills.
• Proficiency in database querying (e.g., SQL), high-level programming languages (such as Python or R), statistical modeling, and data visualization tools (e.g., Tableau).
• Familiarity with FAA systems (e.g., TFMS, TBFM, TFDM, SWIM) and NAS-wide metrics.
• Familiarity with ATM tools and programs (e.g., Aerobahn, Passur, FSM, ESM, SlickOR, Vianair).
• Experience communicating with senior leadership.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to work under pressure in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to communicate technical issues assertively and tactfully.
• Excellent multitasking skills.
• Availability for occasional overnight travel (20%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country where the position is located.
• Authorization to work in the U.S. is required; this position is not eligible for visa sponsorship.

Preferred Experience and Qualifications

• Four (4) years of work experience in aviation or a related field, with progressive responsibility in operational strategy or decision support.
• Two (2) years of work experience at an airline in System Operations, Operations, Network, Enterprise Planning, or a related cross-functional role.
• Strong airline business acumen, including a deep understanding of airline operations, network planning, and strategic decision-making.
• Knowledge and/or experience with best practices across the airline industry.
• Master’s degree in aviation, mathematics, operations research, computer science, engineering, or a related field.
• Demonstrable working knowledge of NAS operations and the FAA Air Traffic Organization (ATO).
• Experience in policy development and technology implementation
• Knowledge of collaborative decision-making practices and airline operations.
• ATP or Dispatch Certificate

Crewmember Expectations

• Regular attendance and punctuality.
• Potential need to work flexible hours and respond on short notice.
• Ability to maintain a professional appearance.
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
• Must be an appropriate organizational fit for the JetBlue culture, exhibiting the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards.
• Identify and report safety and security concerns, issues, incidents, or hazards using JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
• Adhere to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and company policies, procedures, and risk controls.
• Uphold JetBlue’s safety performance metric goals and understand how they relate to job responsibilities.
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment.

Work Environment:

• Traditional office environment.

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (sedentary).

Compensation:

• The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.