Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

The Lead Passenger Ramp Agent oversees ramp operations, ensuring efficiency, safety, and compliance with company procedures. This role involves guiding and supporting ramp agents, monitoring performance, and assisting management with workflow and resource utilization. While Leads do not have disciplinary authority, they play a key role in maintaining operational standards.

Pay: $19.00 per hour.

• Oversee and support ramp agents in daily operations.
• Train and demonstrate proper work and safety procedures.
• Assign and schedule work tasks to maintain efficiency.
• Monitor and analyze work methods and outcomes.
• Identify and report operational issues to management.
• Assist in the effective use of tools, equipment, and materials.
• Ensure compliance with site security procedures.
• Report security breaches, suspicious activity, or policy violations.

• HS Diploma, GED or Equivalent.
• Must be atleast 18 years of age.
• High school diploma or GED.  
• Valid drivers license.  
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday, and Sunday), holidays, and days-off.
• Ability to read, write, fluently speak and understand the English language.
• Must be able to maintain airport authority access, and be able to work scheduled shifts.
• Must be able to follow direction and work safely.

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.** 

• Previous experience in an airport environment
• 1+ years in a ramp agent role

• Must be able to lift up to 70 pounds (31.9kg).
• Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight hour shift.
• Ability to stand and walk for an eight hour shift.
• Hear and respond to customers.
• Ability to judge distance.
• Reports to work on a regular and timely basis.

• Want your pay in advance?  Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.