Dealer Operations Manager (Remote): 49038

Job Description:

STS Technical Services is actively seeking a Dealer Operations Manager to support the continued growth and success of the TICO Dealer Network. This remote position is ideal for a strategic and results-driven leader who understands how to scale dealer operations, drive performance, and foster long-term partnerships across a dynamic national network. As the Dealer Operations Manager, you’ll collaborate closely with TICO’s Regional Managers, Aftermarket teams, and Dealer Council to build programs, standards, and processes that elevate the dealer experience and ensure consistent delivery for TICO customers nationwide. What You’ll Be Doing:

Plan, oversee, and evaluate all TICO dealer operations nationwide
Monitor dealer performance to ensure compliance with company standards
Develop and manage dealer training programs to maintain high-quality service
Oversee dealer contracts, renewals, onboarding, and annual business planning
Lead quarterly performance reviews and administer dealer scorecards
Track and assess dealer financials, including cash flow and profitability
Analyze sales and market trends to identify dealer growth opportunities
Partner with internal sales, service, and aftermarket teams to align goals
Drive improvements in parts and service performance across the network
Manage communication between manufacturer and dealer partners
Ensure long-term viability and network expansion through strategic insight

What You’ll Need:

Proven experience as a Sales Manager, Dealer Network Manager, or Key Account Manager
Background in heavy equipment or industrial machinery sales strongly preferred
Bachelor’s degree in Business, Sales, Marketing, or a related field
5+ years of experience in heavy equipment sales and fleet support; EV experience a plus
Technical aptitude with the ability to learn, represent, and recommend emerging technologies
Strong analytical skills with a data-driven mindset
Strategic thinker who thrives in fast-paced environments and meets performance targets
Excellent communicator with a collaborative, customer-focused approach

Role Details:

Position Type: Full-time
Work Setup: Remote with occasional travel
Work Environment: Primarily office-based with occasional warehouse visits (PPE required in production areas)
Physical Requirements: Regularly required to talk, hear, stand, walk, and use hands/arms

Why You’ll Love Working With Us: At STS Technical Services, we partner with leading OEMs and manufacturers like TICO to support critical operational roles across North America. You’ll be part of a forward-thinking, people-first company that empowers professionals to make a real impact. Along with competitive pay, you’ll have access to a full benefits package including:

Health, dental, vision, disability, and life insurance
401(k) retirement plan
Paid vacation and holidays
Career growth opportunities across the STS network

About STS Technical Services: STS Technical Services is a Top 100 Staffing Firm that partners with some of the largest names in aviation, manufacturing, defense, and more. We take pride in putting people to work and helping companies grow. Our team is passionate, driven, and dedicated to matching great talent with great opportunities. IndeedSTS

Job Ident #: 49038

Company Details

STS Technical Services

250 S. Executive Drive
Suite 101
Brookfield, Wisconsin 53005 USA
www.ststechnicaljobs.com/

STS Technical Services is the staffing arm of STS Technical Group and STS Aviation Group. Our company is recognized as one of the largest staffing agencies in the U.S., and we specialize in delivering workforce management, RPO (recruitment process outsourcing)...

Benefits:
In addition to high-quality preventative medical and dental coverage, STS Technical Services offers contract workers year-end bonuses, local housing assistance, travel pay, safety bonuses, etc…

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Job Info

Location

Brookfield, Wisconsin, United States

Type

Permanent

Company Details

STS Technical Services

250 S. Executive Drive
Suite 101
Brookfield, Wisconsin 53005 USA
www.ststechnicaljobs.com/