M1 Support Services (M1) is seeking a knowledgeable and experienced Technical Trainer on the UH-60M, CH-47F, or UH-72 to support our Fort Novosel Training Department. This position reports to M1's Fort Novosel Training Manager.

Basic Function Summary includes but are not limited to the following:

• Plans, develops, conducts, evaluates and coordinates specialized training courses for aircraft specific systems.
• Analyzes the knowledge, skills and abilities required for each particular job and develops Job Qualification Standards (JQS) and proficiency task lists.
• Researches, assesses, and confers with management, customer’s representative, or other personnel as necessary to determine training needs.
• Develops course outlines and lesson plans, and selects or develops training material.
• Evaluates and updates training programs to evaluate effectiveness of training.
• Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality seamless customer service.
• Provides technical guidance to maintenance personnel performing aircraft and subsystem maintenance and evaluates maintenance operations and facilities for compliance with directives, technical manuals, work standards, safety procedures, and operational policies.
• Performs maintenance trend analysis and applies production control and other management principles and procedures to training of maintenance operations.
• Demonstrates continuous effort to improve operations, decrease cycle time and streamline work processes, and works cooperatively and jointly to provide quality seamless customer service.

Essential Duties and Responsibilities includes but are not limited to the following:

• Plans, develops, conducts, evaluates and coordinates specialized training courses in support of the assigned aircraft maintenance.
• Analyzes the knowledge, skills and abilities required for each particular job and develops Job Qualification Standards (JQS) and proficiency task lists.
• Confers with managers of quality, safety, operations, contract administration, and customer’s representative to determine training needs. Researches, analyzes, and conducts a training needs assessment.
• Develops and establishes training program’s course objectives, outlines, and lesson plans.
• Selects or develops teaching aids, such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Formulates teaching outline and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Tracks and coordinates with department supervisors the initial and recurring training requirements needed for qualification, licensing, and certification of their assigned personnel and schedules personnel for training.
• Conducts training sessions covering specified areas such as those concerned with new employee orientation, on-the job training, use of computers and software, health and safety practices, refresher training, new equipment training, upgrading, retraining displaced workers, and leadership development.
• Supervises practical work carried out by personnel in training, and assists them at points of difficulty.
• Maintains and updates training records to certify and document all training in accordance with ISO 9001-2000.
• Administers tests to personnel in training to measure progress and to evaluate effectiveness of training.
• Tracks and monitors the training program’s progress. Coordinates with managers and affected personnel to receive feedback on training received in order to gauge program effectiveness, and to provide a mechanism for continuous improvement.
• Advise employees on matters such as career development and professional growth.
• Conducts investigations into complaints relating to training deficiencies. Performs root cause analysis, and recommends and implements appropriate corrective actions.
• Plays an active part in problem resolution, communicating plan to customers, and following up to ensure problems are resolved.
• Identifies and ensures customer requirements are met, and assesses and analyzes data to determine customer satisfaction.
• Reports all deviations from established policies or procedures, changes caused by the contractor, federal, or state requirements, or non-compliance with regulations and changes.
• Ensures summaries, analyses, reports, and other data necessary to determine the effectiveness of the training and certification program, is submitted to the Training Manager.
• Evaluates technical publications concerned with training management and participates in activities of related professional organizations to update knowledge of program developments.
• Evaluates reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to maximize the efficiency and effectiveness of the organization, while lowering costs.
• Develops training for the scheduled, unscheduled maintenance, overhaul, and modification of aircraft and aircraft systems/ components.
• Provides technical guidance to maintenance personnel performing aircraft and subsystem maintenance.
• Implements’ training program within assigned work center and evaluates program’s effectiveness.
• Tracks and documents individual progress and provide feedback to training department.
• Performs trend analysis to identify problem areas and applies production, quality, and other maintenance management principles and procedures to the production process.

• The incumbent must have successfully completed formal training (BNOC/ANOC, etc.) conducted by the U.S. Army or Armed Forces equivalent, or training courses (maintenance management) conducted by industry, or civilian institutions. Have a minimum of one-year experience in adult education or educational program development, have a minimum of five years’ experience in aviation maintenance and possess two years’ experience working in production.
• Five years’ experience in aviation maintenance is desired. Being a graduate of a recognized instructor-training course, have a minimum of one-year experience in adult education or educational program development is desired.
• At least two years UH-60M maintenance and training experience is required.
• The incumbent must be knowledgeable in the principles, training methods, and techniques used in adult education and possess the ability to plan, organize, and coordinate the execution of training programs.
• He or she must be skilled in developing training objectives, lesson plans, and training materials, and possess the ability to operate audio-visual aides and equipment.
• The incumbent must be skilled in public speaking and possess the ability to instruct others in both a classroom and a system/aircraft environment.
• The incumbent must have a results oriented commitment to the continuing evolution of the training program.
• The incumbent must be able to meet any Government/Company licensing/qualification requirements for the position and obtain the level of Industrial Security Clearance required by the Government.
• The incumbent must possess thorough knowledge of aircraft systems, applicable maintenance/technical publications, basic tools, special tools, test, and ground support equipment.
• He or she must be able to read and interpret technical data, drawings, blueprints, maintenance instructions and other applicable data.
• He or she must have thorough knowledge of Army and commercial aviation maintenance practices and regulations.
• The incumbent must have the ability to coordinate the activities of different departments, or sections, to ensure to the timely support of the maintenance process.
• He or she must be able to read, write, speak and understand English and be able to follow written and oral instructions
• The incumbent must have knowledge of and the application of quality tools.
• Must be knowledgeable of problem solving techniques and have knowledge of ISO 9000 Quality Management System.
• The individual must have excellent prioritization, organization, analytical and decision-making skills.
• Must be computer literate and proficient in Microsoft Office.

Education:

• High school diploma or equivalent - General Educational Development (GED) certificate minimum.
• Must have successfully completed formal training (BNOC/ANOC, etc.) conducted by the U.S. Army or Armed Forces equivalent, or training courses (maintenance management) conducted by industry, or civilian institutions.

Licensing, Certification Requirements:

• Formal/Specialized Training or Equivalent
• Security Clearance 
• Valid State Driver’s License
• FAA Airframe & Powerplant (A&P) Certificate a plus, but for this position prefer senior Army NCO school house training experience

Physical Demands and Environmental Conditions: Physical Demands:

• This classification activity is normally accomplished in an office environment; however, it does have duties that require the individual to work outside the office environment.
• Typical physical demands or activities include climbing, standing, bending, stooping, pushing, kneeling, reaching and walking.
• May be required to lift objects whose weight normally will not exceed 50 pounds.
• Special vision abilities required to perform this job are close vision, peripheral vision, color vision, depth perception and the ability to adjust and focus.

Work Environment:

• The work conditions are normally those of a standard office environment where there is little physical discomfort.
• During the performance of duties outside the office environment, the diversity of work conditions may range from an environment where there is little or no physical discomfort to an environment where inclement weather may subject individual to changes in temperature and weather.
• May be exposed to areas where high noise hazards prevail.
• May be exposed to fumes or airborne particles.
• May be exposed to electrical shock hazards.
• May work near moving mechanical parts.

M1 Support Services, a business headquartered in Denton, Texas provides a variety of professional, technical, and maintenance services to the Department of Defense and government agencies.

M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program.