KrisLab drives impactful digital innovation across the SIA Group with BUs and IT working with start-ups/scaleups, and R&D partners. Our mission: grow a culture of innovation and create competitive advantage by solving business problems with emerging technologies and innovative solutions. As a lean, agile team, we deliver measurable outcomes and shape the future of aviation and travel.

Key Responsibilities

Digital Innovation Programs and Initiatives

• Collaborate with BUs and IT to solve key business challenges with emerging technologies/solutions, leading to meaningful business outcomes
• Plan and execute rapid prototypes, POCs, and pilots, leveraging on AI technologies
• Evaluate and drive towards outcomes and make timely go/no-go decisions with stakeholders, and support scaling to implementation

Research & Development

• Raise awareness of emerging tech and industry use cases across staff and leadership
• Manage end-to-end R&D with universities/institutes (e.g., NUS, A*STAR): align goals, manage stakeholders, track milestones/budgets, report progress
• Structure and drive long-term R&D to support strategic innovation

Innovation Partnerships

• Build and manage relationships across startups, scaleups, VCs, agencies, associations, and tech companies globally
• Scout and assess external solutions to solve key SIA challenges and business pain points

Requirements

• 2–3 years’ experience in innovation, project development and management, startup/tech engagement, or enterprise emerging-tech use cases
• Strong stakeholder management, relationship building, EQ, communication, storytelling, and negotiation
• High AQ, tenacity, bias to action; comfortable with ambiguity; structured, strategic thinker
• Proven delivery of cross-functional and external-facing projects across levels
• Background in science, engineering, business, or tech preferred
• Preferred: exposure to startup ecosystems/accelerators/open innovation; familiarity with agile experimentation/design thinking/lean startup; AI-native (uses AI/GenAI/Agentic AI from planning to execution)

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.