Senior System Support Analyst

Job Description:

DPP is seeking a Senior System Support Analyst for an opportunity in Columbia, SC.

Work arrangement:

Onsite is highly preferred, but open to remote.
W2 position; 6 months
Candidates who are foreign nationals must have resided in the US for at least three (3) of the last five (5) years prior to assignment to the client’s applicable government contract.

Position summary:

A typical day involves a mix of engineering, administration, troubleshooting, and strategic planning to support and optimize cloud-based network infrastructures.
They begin by monitoring network performance and availability across cloud platforms like Azure or AWS, using tools such as Azure Network Watcher, CloudWatch, or SolarWinds.
Responsible for designing and configuring cloud network components—including virtual networks, subnets, VPNs, and load balancers—ensuring secure and efficient connectivity across hybrid environments.
Perform problem resolution by analyzing logs, packet captures, and alerts to identify and remediate network issues. Integrate applications across environments, ensuring seamless communication between systems and services.
Using Infrastructure as Code (IaC) tools like Terraform or ARM templates, automate network provisioning and enforce consistency in deployments.
Develops and documents technical standards, ensuring alignment with organizational policies and compliance requirements.
Throughout the day, may collaborate with security, DevOps, and application teams to support integrations, troubleshoot connectivity issues, and implement network changes.
Provide design recommendations for new cloud network architectures and evaluate emerging technologies to support long-term IT strategies.
Role is critical in maintaining a secure, scalable, and high-performing cloud network infrastructure.
Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.

Required technologies:

Experience with cloud networking components such as Azure Virtual Network (VNet), AWS VPC, Route Tables, Network Security Groups (NSGs), VPN Gateways, and Load Balancers is essential for designing and managing secure, scalable cloud networks.
Proficiency with VPN technologies is critical for configuring and troubleshooting both cloud and hybrid network environments
Network Monitoring and Security Tools, Experience with tools such as AWS CloudWatch for monitoring, diagnostics, and performance tuning of cloud networks.
Infrastructure as Code (IaC) Tools Familiarity with tools like Terraform or Azure Resource Manager (ARM) templates is important for automating network provisioning and ensuring consistency across environments.
Agile Experience

Nice to have:

Experience with Cloud Automation & Scripting (Python, PowerShell, Bash)
Ability to automate network configurations and monitoring tasks using scripting languages and improve efficiency and consistency.

Minimum required work experience:

8 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.

Job/class description:

Provide expertise regarding the integration of applications across the business. Analyze new/revised processes/change requests from the maintainer and provide review to technical team. Review transition activities, job control language (JCL), schedules, file setup, and cycle issues. Monitor cycle execution, verify cycle testing, and provide backup when needed. Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
Develop custom integration solutions. Evaluate interrelationships in complex projects to determine how changes/installations of one program will affect others. Provide enhancement recommendations based on long-term IT organization strategy.
Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises. Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions. Act as an internal consultant, advocate, mentor, and change agent. Answer questions for the Production Support team on current system. Assist in training team members regarding new software changes they need to know for supporting active and future workloads.
Perform installations, configuration, analysis, scheduling and tuning on the area’s most complex projects. Ensure Production and Test environments are up and functioning properly. Perform corrective actions whenever possible to fix applications that end abnormally.
Provide leadership and/or oversight on organization-wide projects impacting the area as needed.

Required knowledge, skills, and abilities:

Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
Advanced understanding of the requirements for maintaining production systems and the effect of program changes.
Understands how to use structured techniques in new program development.
Advanced understanding of development, quality assurance, and integration methodologies.
Excellent communication and interpersonal skills.
Able to work well under pressure and as part of a team.
Pays attention to detail.

Required education/equivalencies:

Bachelor’s degree in Computer Science, Information Technology, or other job-related degree;
OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience;
OR, 4 years job-related work experience (total 12 years without a degree)

Interested? Learn more:
Click the apply button or contact our recruiter Harrison at Harrison.Donahuedppit.com to learn more about this position (25-00771).

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Job Ident #: 25-00771

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/

DPP® specializes in placing highly qualified information technology professionals in both contingent and direct hire opportunities in private industries such as healthcare, insurance, banking, utilities, energy, manufacturing, federal and state government...

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Job Info

Location

Columbia, South Carolina, United States

Type

Permanent

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/