Mountain Aviation     We’re always looking to hire the best… Here at Mountain Aviation, our employees provide exceptional service to our long-time jet charter clients, while maintaining a healthy work-life balance. What makes Mountain Aviation a great place to work? Not only are we the best Airc

Line Service Manager

Mountain Aviation, LLC • 
Broomfield, Colorado, USA
Position Type: Permanent
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Job Description:

Mountain Aviation

    We’re always looking to hire the best…

Here at Mountain Aviation, our employees provide exceptional service to our long-time jet charter clients, while maintaining a healthy work-life balance. What makes Mountain Aviation a great place to work? Not only are we the best Aircraft Charter, Management, and Maintenance operator in the Rocky Mountain Region, we offer flexible schedules, competitive salaries, and great employee benefits. We also offer professional growth opportunities to all of our employees pursuing a stable and successful career in aviation. Currently, we are accepting inquiries from both aspiring aviation professionals as well as seasoned industry experts.

On January 5, 2021, Wheels Up Private Jets acquired Mountain Aviation, the 10th largest private jet charter operator in the U.S.  In the last two years, Wheels Up acquired the #1 ranked Part 135 operator Gama Aviation Signature, 4th ranked Delta Private Jets, and 9th ranked Travel Management Company.  

Wheels Up is a leading private aviation company that has made booking a private plane as easy as requesting an Uber or reserving an Airbnb. Offering three membership options—Connect, Core, and Business—that significantly reduce the cost to fly privately, as well as management services for whole aircraft owners, we deliver a total aviation solution for more than 9,000 members and customers throughout North America.

Wheels Up gives members access to one of the world’s largest owned and managed fleets of private aircraft, totaling more than 250 aircraft—as well as a fleet of approximately 1,250 Wheels Up-approved partner aircraft ranging from Light to Large-Cabin Jets.  Members can also attend exclusive events and take advantage of a suite of hospitality, lifestyle, and retail benefits from some of the world’s preeminent brands.

We are realizing our vision of making private aviation and the accompanying lifestyle accessible to millions of individuals, families, and businesses in the U.S. and around the world.

Mountain Aviation, a subsidiary of Wheels Up, is hiring a Line Service Manager with  full-time availability. Since our operation runs 24/7, the ideal candidate must have a flexible schedule and be open to working evenings, weekends, and holidays. This position requires ability to work in extreme weather conditions, around hazardous materials, and operate heavy equipment. 

After reading through the entire job post, if you believe you would be a valuable member of our team, we encourage you to apply.


Position Summary:

The Line Service Manager supervises and works alongside a team of technicians to maintain Mountain Aviation facilities, grounds, aircraft and line equipment. You will perform daily tasks associated with preparing, launching, fueling, and receiving aircraft flights. You will also provide VIP customer service to Mountain Aviation clients by handling baggage, valeting vehicles, and helping flight crew prepare for take-off. We are looking for someone with a positive attitude, who can be at the facility as early as 4am for early-morning flights. 
Job Requirements:

Salary: Full-time $27-33/hr.

Essential Functions

  • Perform daily tasks:
    • Manage a team of line service technicians ensuring all tasks are completed safely, properly, and on time
    • Opening and Closing duties for Mountain Aviation Facilities
    • Fueling of aircraft
    • Ground handling of aircraft
    • Assist and greet passengers with baggage, coats and ramp access
    • Assist flight crew in preparing aircraft for flight including stocking interior supplies
    • Maintenance, repair and cleanliness of hangar, grounds, facility, and equipment
    • Supervising supply inventory/material request. Ordering supplies as needed. 
    • Ensure safe operating environment for team members and customers
  • Additional Duties Include:
    • Conducting performance reviews with line service technicians
    • Work with recruiting team to interview and hire Line personnel
    • Maintaining aircraft appearance and presentation inside and out
    • Maintaining and repairing ground support equipment
    • Providing snow removal prior to employee or guest arrival
    • Janitorial work as required
    • Complete work orders and paperwork for proper invoicing
    • Assist Mechanics with hangar duties as directed
    • Provide process improvement ideas and follow through with implementation
    • Facilitate disciplinary action for line service technicians when aircraft or hangar damage occurs
    • Other duties as required or specified by GM and department managers
  • Knowledge, Skills and Abilities we would like you to have:

     

    • Knowledge of general facilities maintenance
    • Problem-solving and ability to work independently
    • Experience with Safety Training
    • Situational Awareness
    • English Proficiency and experience using Microsoft Suite
    • High level customer service skills and the ability to work directly with VIP clientele. 
    • Attention to detail 
  • Minimum Qualifications:

     

    • Availability to work early mornings, evenings, weekends, holidays, and overtime
    • At least 2 years of management experience
    • At least 2 years of ramp experience, as a line service technician
    • At least 2 years working with Ground Service Equipment / Tugs (GSE)
    • Knowledge of aviation fueling and towing procedures 
    • High school diploma or equivalent
    • Valid driver’s license
    • Reliable transportation to and from work
  • Preferred Qualifications:

     

    • An interest in private aviation
    • Completed or progressing toward an aviation-related degree at accredited college or university
    • At least 3 years of management experience
    • 5+ years aviation experience
  • Work Conditions:

     

    • Work is performed in and out of a hangar setting with exposure to extreme weather conditions, hazardous materials, and heavy equipment.
    • Lifting and long periods of standing, walking, stooping, bending, and climbing on and off ladders. Work performance occasionally at heights in excess of 20 feet.
    • Must have flexibility and be able to accommodate unscheduled flights during irregular shift hours
    • Some holidays, weekends, nights, and early mornings will be required. 
  • Physical Requirements

     

    • Lift and/or move up to 75 pounds
    • Must be able to sit or stand for long periods of time
    • Ability to work outside in adverse weather conditions
  • Benefits

     

    • Health, Dental, Vision, and voluntary Life Insurance  
    • Company paid Short term & Long term disability 
    • Company paid Life and AD&D 
    • Optional FSA/HSA
    • AFLAC
    • 401k with company match at 3%  
    • PTO accrual starting immediately upon hire

    Mountain Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

  • Salary Range: 27/hr-33/hr + OT
    Relocation: Negotiable
    Travel: Minimal
    Job Ident #: 2021-Line-0047
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